Business Details
46 Years
experience
Emergency
services
Trusted Water Damage Restoration & Carpet Cleaning in Kennewick, WA
Continental Carpet Cleaning & Restoration has served the Tri-Cities community for over 40 years, establishing itself as the most dependable water damage restoration company in Kennewick, Washington. Our team of IICRC-certified professionals combines decades of experience with advanced technology to deliver rapid, reliable emergency response and comprehensive restoration services. We prioritize customer satisfaction through transparent communication, insurance coordination, and a 100% satisfaction guarantee.Our locally owned business understands regional challenges, from seasonal storms to plumbing emergencies, and maintains a fleet of industrial-grade equipment for 24/7 emergency deployment. With over 1,000 five-star reviews, we consistently demonstrate expertise in water extraction, structural drying, and carpet cleaning while upholding ethical business practices and community trust.
Services
Water Damage Restoration
Emergency Water Removal
Structural Drying
Flood Cleanup
Crawlspace Cleanup
Burst Pipe Repair
Carpet Cleaning
Details
- Year established: 1980
Highlights and features
- Over 40 years of local experience in Tri-Cities water damage restoration
- IICRC-certified technicians with advanced industry training
- 24/7 emergency response with 60-minute arrival guarantee
- Complete restoration solutions from water extraction to final repairs
- 100% satisfaction guarantee with free re-service if needed
Associations and certifications
- IICRC
What people say
Made easy
Stressful situation easier
Highest level of professionalism
Prompt response
Expertise evident
Services
Water Damage Restoration
Our comprehensive water damage restoration service addresses all phases of recovery, from emergency water extraction to complete structural drying. Using thermal imaging cameras and industrial dehumidifiers, we identify hidden moisture and prevent mold growth. Certified technicians follow IICRC standards to restore residential and commercial properties to pre-loss condition while coordinating directly with insurance providers.
Emergency Water Removal
Available 24 hours a day, our rapid response team arrives within 60 minutes to mitigate water damage. We deploy submersible pumps and truck-mounted extraction units to remove standing water efficiently. Emergency services include immediate boarding of damaged areas and placement of drying equipment to minimize property damage and prevent secondary issues like mold infestation.
Structural Drying
After water removal, our structural drying process employs industrial air movers and moisture meters to ensure complete drying of building materials. Technicians monitor progress daily using hygrometers to verify dryness. This critical phase prevents long-term damage to foundations, walls, and flooring while maintaining indoor air quality through proper ventilation.
Carpet Cleaning
Our 12-step carpet cleaning system combines rotary steam extraction with eco-friendly solutions to remove deep-seated dirt and allergens. Certified technicians use truck-mounted equipment to achieve factory-level cleanliness without over-wetting. The process includes Scotchgard protector application and includes a satisfaction guarantee for spot-free results that extend carpet lifespan.
Crawlspace Cleanup
Specialized crawlspace remediation addresses water intrusion in hard-to-reach areas. Our team installs moisture barriers, removes contaminated materials, and implements dehumidification systems. We follow strict safety protocols to handle potential mold growth and ensure proper ventilation. This service protects structural integrity and improves overall indoor air quality for residential properties.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, flood cleanup, and emergency water removal services with a 60-minute response time guarantee in Tri-Cities, WA.
Are your technicians certified?
All technicians hold IICRC certifications in water damage restoration and carpet cleaning, with ongoing training in industry best practices.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurance providers to streamline claims processing and documentation requirements.
What areas do you service?
We serve Kennewick, Richland, Pasco, and surrounding areas including Benton and Franklin Counties in Washington State.
What is your cancellation policy?
We require 24-hour notice for service cancellations to accommodate emergency scheduling needs.
Do you offer any service guarantees?
Our 100% satisfaction guarantee includes free re-service for any unresolved issues within 30 days of completion.
