Business Details
27 Years
experience
Professional House Cleaning Services in Richmond, VA
The Maid Crew has been Richmond's trusted residential cleaning provider since 1999, built on principles of honesty, transparency, and exceptional service. Our experienced team delivers customized cleaning solutions for homes and apartments across Richmond and surrounding areas, including Chesterfield, Henrico, and Midlothian. We prioritize client satisfaction through our 100% satisfaction guarantee, flexible scheduling with no contracts, and meticulous attention to detail. Our professionals undergo rigorous training and screening to ensure consistent quality, while our flat-rate pricing and instant online quoting system provide complete transparency.From routine maintenance to deep cleaning and move-in/out services, we combine industry expertise with modern techniques to create healthier living environments. Our commitment to trust extends to secure key management options and pet-friendly policies, serving thousands of satisfied clients throughout Central Virginia.
Services
House Cleaning
Move-In Cleaning
Move-Out Cleaning
Turnover Cleaning
Deep Cleaning
Seasonal Chores
Apartment Cleaning
Kitchen Detailing
Bathroom Sanitizing
Window Washing
Details
- Year established: 1999
Highlights and features
- We've served Richmond homeowners since 1999 with proven expertise
- 100% satisfaction guarantee with free re-cleaning available
- No contracts required for recurring service commitments
- Secure key management options for unattended cleanings
- Pet-friendly service with special handling instructions available
What people say
100% satisfaction guarantee
Professional technicians
Flexible scheduling options
Thorough cleaning results
Pet-friendly service
Services
House Cleaning
Our comprehensive house cleaning service maintains residential spaces through dusting, vacuuming, mopping, bathroom sanitization, and kitchen detailing. Technicians clean all high-touch surfaces, dispose of trash, and handle basic tidying tasks. Available weekly, bi-weekly, or monthly with customizable add-ons like interior window washing and bed linen changes. The service includes standard cleaning supplies and equipment for consistent results across Richmond homes.
Move-In Cleaning
Thorough pre-occupancy cleaning prepares new residences through deep sanitization of kitchens, bathrooms, and living areas. Technicians detail appliances, clean window sills, and address wall marks to ensure move-ready conditions. This service helps new homeowners establish hygiene baselines while meeting landlord turnover requirements. Available with flexible scheduling to coordinate with closing dates and key handovers.
Move-Out Cleaning
Comprehensive post-occupancy cleaning restores properties to original move-in condition through intensive kitchen appliance cleaning, bathroom sanitization, and surface degreasing. Our checklist covers baseboards, light switches, and storage units to satisfy lease return requirements. The service includes documentation of completed tasks to support security deposit returns for Richmond area rental properties.
Turnover Cleaning
Specialized rental property cleaning prepares vacated units for new tenants through deep sanitization of high-traffic areas. Technicians perform complete bathroom scrubbing, kitchen appliance detailing, and floor maintenance. The service includes trash removal and odor elimination to maximize property appeal between tenancies. Landlords receive consistent service quality across multiple units in Chesterfield and Henrico markets.
Deep Cleaning
Enhanced cleaning service targets hard-to-reach areas with extended time for grime removal and surface restoration. Includes cabinet interiors, refrigerator coils, and window tracks that aren't part of standard cleaning. Recommended quarterly for maintaining hygiene in high-use areas. Technicians use specialized tools to address buildup in kitchens, bathrooms, and laundry spaces across Richmond homes.
Questions
What happens if I need to cancel last-minute?
Cancellations with less than 48 hours notice incur a $75 fee to cover scheduled labor costs.
Can I schedule cleanings outside regular hours?
Standard service hours are Monday-Friday 7:30am-4:30pm with no weekend availability.
How do technicians access my home?
Clients may provide keys, use lock boxes (available for $20), or leave doors unlocked for unattended service.
Are cleaning supplies included?
Our crews bring all necessary equipment, cleaning solutions, and supplies for standard service tasks.
What if I'm unhappy with the cleaning quality?
Contact us within 48 hours for a free re-clean of specific areas needing improvement.
Do you offer refunds for unsatisfactory service?
We provide free re-cleaning instead of refunds, focusing on resolving quality concerns directly.
Videos
Reviews (3)
Mason Rasnic
Feb 12, 2018
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Checklist full of things they supposedly did, but didn't do. The toilets and kitchen sink were clean. But 3 people and 130 bucks should be able to get a lot more done. Very disappointed.
Sarah McLamb
Aug 21, 2017
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Horrible customer service. Never got a confirmation for the cleaning I scheduled, I called 3 days later to get a confirmation and was told they would have to call me back. Never got that call back, I finally called them back to cancel and was told that would be no problem to cancel. These people obviously don't need the business so I would definitely not recommend them from my experience.
Kim Buehler
Mar 24, 2016
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We have been using the Maid Crew for a few months now on a bi-weekly basis. Always great service and they are willing to adjust to anything special you request. Definitely recommend!
