Business Details
50+ Years
experience
Emergency
services
Your Trusted Water and Wastewater Services Provider in Dickinson, TX
Established in 1938, Galveston County Water Control & Imp Dists has been a cornerstone of reliable utility services for the Dickinson community. Our dedicated team ensures the delivery of safe drinking water, efficient wastewater management, and contracted solid waste collection services to 8,700 households and businesses. With a focus on infrastructure resilience, we operate four water plants, 110 miles of water lines, and a wastewater treatment plant capable of processing up to 4.8 million gallons daily. Our commitment to innovation is evident in projects like the Hollywood Water Plant Rehabilitation and WWTP upgrades, funded by strategic capital improvements programs.Governed by a five-member elected board, we maintain transparency through regular public meetings and community engagement. As a local government entity under the Texas Water Code, we balance fiscal responsibility with exceptional service, including 24/7 emergency response capabilities. Our vision prioritizes proactive communication, staff development, and cost efficiencies to meet evolving community needs while addressing regional challenges like land subsidence. From curbside recycling partnerships to hazardous waste disposal programs, we strive to enhance quality of life through comprehensive utility solutions.
Services
Drinking Water Supply
Wastewater Treatment
Solid Waste Collection
Curbside Recycling
Hazardous Waste Disposal
Fire Protection Services
Infrastructure Maintenance
Emergency Water Services
Sewer System Repairs
Water Quality Testing
Details
- Year established: 1938
Highlights and features
- We operate 24/7 emergency response services for critical utility issues
- Our infrastructure includes 110 miles of water lines and 100 miles of sewer lines
- We manage $8.189 million in CDBG-MIT grant-funded infrastructure rehabilitation projects
- Our team maintains 4 water treatment plants and a wastewater facility with 4.8 MGD capacity
- We provide free hazardous waste disposal services through local recycling partnerships
What people say
24/7 emergency response
Consistent water quality
Effective storm debris handling
Professional staff
Transparent billing options
Services
Drinking Water Supply
We deliver treated drinking water sourced from the Brazos River through 110 miles of distribution lines. Our system includes four treatment plants and backup groundwater wells to ensure uninterrupted service. Customers receive water meeting all state and federal safety standards.
Wastewater Treatment
Our wastewater plant treats up to 4.8 million gallons daily through modernized systems. We maintain 100 miles of sewer lines and 34 lift stations to manage collection and treatment. Regular infrastructure upgrades ensure efficient processing and environmental compliance.
Solid Waste Collection
Contracted through AmeriWaste, we provide curbside garbage collection for all district residents. Services follow scheduled routes with holiday adjustments. Recycling options are available through direct customer enrollment with the provider.
Hazardous Waste Disposal
We offer free hazardous waste and electronics recycling through the Stella Roberts Recycling Center. Appointments are required for residential customers in our service area. This program helps reduce environmental contamination from improper disposal.
Emergency Response
Our team addresses urgent water, sewer, and waste service issues around the clock. Emergency services include line repairs, boil water notice management, and storm debris handling. Customers can report emergencies at our dedicated 24-hour hotline.
People
General Manager
General Manager
Oversees district operations with 20+ years of water management experience. Holds advanced certifications in utility administration and infrastructure planning. Manages annual budgets exceeding $10 million.
Water/Wastewater Superintendent
Water/Wastewater Superintendent
Licensed water treatment professional with 15 years in municipal utility systems. Specializes in plant operations and regulatory compliance. Directs daily maintenance of treatment facilities and distribution networks.
District Engineer
District Engineer
Professional engineer responsible for infrastructure planning and capital projects. Leads $8M+ grant-funded rehabilitation initiatives. Expert in hydraulic modeling and long-term system improvements.
Chief Plant Operator
Chief Plant Operator
Certified plant operator with 25 years in water treatment systems. Ensures daily compliance with safety standards. Manages staff training and emergency response protocols for treatment facilities.
Finance Director
Finance Director
Manages financial operations including billing systems and budget planning. Implements cost-efficiency measures while maintaining service quality. Coordinates tax assessment processes with Galveston County officials.
Questions
What services does Dickinson Water District provide?
We provide drinking water, wastewater treatment, and solid waste collection services. Additional programs include hazardous waste disposal and fire protection fee collection.
How do I report a water or sewer emergency?
Call our 24-hour emergency line at 281-337-1576 for urgent issues like leaks, service disruptions, or water quality concerns.
When are customer service offices open?
Our administrative offices are open Monday-Thursday 8 AM-5 PM and Friday 8 AM-12 PM. Emergency services operate 24/7.
How can I sign up for recycling services?
Contact AmeriWaste directly at 281-331-8400 to enroll in curbside recycling for paper, plastics, glass, and cardboard materials.
What infrastructure projects are currently underway?
Current projects include Hollywood Water Plant rehabilitation, WWTP upgrades, and 16-inch water line installation along FM 517 West.
How does the district handle boil water notices?
We issue timely alerts through multiple channels and provide clear instructions until water quality tests confirm safety for consumption.
