Business Details
29 Years
experience
Emergency
services
Your Trusted Water Treatment Partner in Houston, TX
Regional Water has been providing professional water treatment and wastewater management services since 1997. Our TCEQ-certified operators maintain Class A, B, and C credentials for both water and wastewater operations across Harris and Montgomery counties. We combine advanced technology with hands-on management to deliver reliable utility services to over 18,000 residential and commercial connections. Our 24/7 emergency response team ensures uninterrupted service while maintaining full regulatory compliance with state environmental standards.With corporate headquarters in Houston, Texas, we support the complete water system lifecycle from initial development through final construction and ongoing maintenance. Our commitment to technological innovation and operational excellence has established us as a trusted provider of essential water services for municipal utility districts across southeast Texas.
Services
Water Supply Plant Operations
Wastewater Treatment Services
Emergency Response
Billing & Collection Services
Fire Hydrant Maintenance
Sewer Line Jetting
Lead/Copper Sampling
Meter Replacement Program
Stormwater Permit Management
Industrial Waste Monitoring
Details
- Year established: 1997
Highlights and features
- We have 27 years of specialized experience in Texas water utility services
- Our team holds highest-level TCEQ Class A water and wastewater certifications
- We operate 24/7 emergency response for urgent service needs
- We serve over 18,000 connections across 18 municipal utility districts
- We maintain full regulatory compliance with Texas environmental standards
Associations and certifications
- Texas Commission on Environmental Quality (TCEQ)
Services
Water Supply Plant Operations
We operate and maintain water supply plants ensuring clean drinking water distribution. Our certified operators implement advanced treatment processes that meet all state and federal regulations. Customers benefit from reliable water quality testing and system maintenance that safeguards public health while optimizing infrastructure performance across multiple municipal districts.
Wastewater Treatment Services
Our wastewater management includes treatment plants and collection systems operations. We maintain 24/7 monitoring of lift stations and implement comprehensive sludge management programs. Customers receive dependable sewer services through regular system assessments and emergency response capabilities that minimize service disruptions while maintaining environmental compliance.
Emergency Response
We provide 24/7 emergency response for water and wastewater system failures. Our team addresses service interruptions, leaks, and infrastructure damage with rapid response protocols. Customers benefit from minimized outage durations and priority restoration services that maintain essential utility functions while preventing environmental contamination.
Billing & Collection Services
We handle complete billing cycles including meter reading, invoice generation, and payment processing. Customers access multiple payment options through our online portal, phone system, and physical locations. Our transparent billing practices include detailed statements that explain charges while maintaining compliance with regulatory requirements for utility service providers.
Fire Hydrant Maintenance
We perform regular inspections and maintenance on fire hydrants ensuring proper functionality. Our program includes flow testing, corrosion protection, and winterization procedures. This service maintains critical fire protection infrastructure reliability while helping communities meet insurance and safety standards through documented maintenance records.
Questions
What payment methods are available for water bills?
Customers can pay online at rwc.firstbilling.com, by phone at (855) 270-3592, by mail to P.O. Box 690406, or in person at our Houston office Monday-Friday 8am-4pm.
Which areas do you serve?
We provide water and wastewater services across Harris and Montgomery counties, serving 18 municipal utility districts including Emerald Forest UD, Harris County MUDs, and Montgomery County districts.
What emergency services do you offer?
Our 24/7 emergency response team handles urgent water and sewer system issues with rapid response protocols to minimize service disruptions and prevent infrastructure damage.
How can I check for water leaks?
Monitor your monthly bill for unusual usage, check hoses and faucets regularly for leaks, and contact our office for professional leak detection services during business hours.
What certifications does your team hold?
Our operators maintain Texas Commission on Environmental Quality (TCEQ) certifications including the highest Class A level for both water and wastewater operations.
