Business Details
19 Years
experience
Emergency
services
Your Trusted Water Management Partner in Katy, TX
Municipal District Services (MDS) has been a trusted leader in utility district management since 2007, delivering operational excellence in water and wastewater services across the Greater Houston area. Our acquisition by Aqualia in 2024, a global water management leader serving 43.7 million users worldwide, has strengthened our commitment to innovation, regulatory compliance, and customer-centric service. We specialize in managing water distribution, wastewater treatment, and storm sewer systems, ensuring safe drinking water and environmentally responsible waste disposal for over 125,000 connections.Our team prioritizes proactive partnerships with municipalities and builders, offering comprehensive solutions from infrastructure maintenance to emergency response. With a focus on sustainability and technological advancement, we uphold rigorous safety standards while maintaining transparent communication with clients and communities. Our dedication to excellence has earned recognition through industry partnerships and affiliations with organizations like the American Water Works Association.
Services
Water distribution
Wastewater treatment
Meter reading
Customer care
Builder services
Regulatory compliance
Emergency repairs
Infrastructure maintenance
Utility billing
System inspections
Details
- Year established: 2007
Highlights and features
- We have over 17 years of specialized experience in utility district management.
- Our partnership with global water leader Aqualia ensures access to cutting-edge technology.
- We maintain 100% regulatory compliance across all water and wastewater systems.
- Our emergency response team operates 24/7 for critical infrastructure issues.
- We serve over 125,000 connections across eight Texas counties.
Services
Water distribution
We manage comprehensive water distribution systems including pipelines, pumping stations, and storage facilities. Our operations ensure consistent water pressure and quality for residential and commercial customers. Regular maintenance and infrastructure upgrades maintain system reliability during normal conditions and emergencies.
Wastewater treatment
Our wastewater treatment operations include collection systems, treatment plants, and environmental compliance monitoring. We process sewage and industrial waste to meet strict regulatory standards before safe discharge. Advanced treatment technologies ensure water quality protection for local waterways and ecosystems.
Builder services
We provide pre-construction inspections, water tap installations, and compliance verification for new developments. Our team coordinates with builders through all project phases from plan approval to final inspections. We ensure infrastructure meets district specifications and maintains long-term system integrity.
Emergency repairs
Our emergency response team addresses water leaks, sewer backups, and infrastructure failures 24 hours daily. Rapid deployment crews utilize specialized equipment to minimize service disruptions. We prioritize public safety and environmental protection during all emergency operations.
Utility billing
We offer comprehensive billing and payment solutions including online portals, multiple payment methods, and customer account management. Our system tracks water usage, processes payments, and provides detailed billing statements. We support customers with payment plans and usage inquiries.
Questions
How do I start water service with MDS?
Complete our online application with proof of ownership and ID. A representative will contact you within one business day to finalize arrangements.
What payment options are available?
We accept in-person payments at our Katy office, mailed checks, and online payments through our secure portal.
Do you offer 24-hour emergency service?
Yes, our emergency line (281) 290-6500 operates 24/7 for urgent water or sewer issues requiring immediate attention.
Which counties do you serve?
We operate in eight Texas counties including Harris, Fort Bend, Montgomery, and Galveston, covering over 125 utility districts.
How can builders coordinate with MDS?
Contact our Builder Services Department at (281) 290-6500 ext. 3 for pre-construction inspections, plan reviews, and compliance guidance.
What happens after Aqualia's acquisition?
Our operations remain locally managed while gaining access to global water management expertise and advanced technologies through Aqualia's resources.
