Business Details
47 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Mount Prospect
Intelligent Service has been a trusted name in Mount Prospect's plumbing and HVAC industry since 1979. Founded by Bob Kerr and now led by his son Jason, we combine skilled craftsmanship with thoughtful problem-solving to deliver lasting comfort and peace of mind. Our team approaches every project with integrity, technical precision, and a creative focus on solving problems the right way. With decades of hands-on experience, we offer comprehensive solutions for plumbing, heating, air conditioning, and indoor air quality systems. Our commitment to customer-first care is reflected in our 4.8-star Google rating and over 1,000 verified reviews.We operate with transparent pricing, honest recommendations, and a dedication to community values through our Do Whats Right Program. Available 24/7 for emergencies, we serve Northwest Chicago communities including Arlington Heights, Buffalo Grove, Des Plaines, Lake Zurich, and Palatine.
Services
Plumbing Repairs
Furnace Maintenance
AC Installation
Drain Cleaning
Water Heater Repair
Sump Pump Services
Ductless Mini Split
Air Quality Testing
Emergency Plumbing
Boiler Maintenance
Details
- Year established: 1979
Highlights and features
- 40+ years of combined experience in plumbing and HVAC services
- 24/7 emergency availability with same-day appointments
- Licensed, certified technicians with manufacturer training
- Transparent pricing with no hidden fees or upsells
- Community-focused approach with Do Whats Right Program
Associations and certifications
- License #: 055-011-696
What people say
Knowledgeable technicians
24/7 emergency availability
Transparent pricing
Professional service
Lasting solutions
Services
Plumbing Repairs
Emergency and routine plumbing repairs for leaks, clogs, and system failures. Our licensed technicians use advanced diagnostic tools to identify and fix issues quickly while protecting your property. Services include pipe repair, toilet installation, and water heater maintenance for residential and commercial properties.
Furnace Maintenance
Comprehensive furnace maintenance and repair services for gas, electric, and oil systems. Our certified technicians perform safety checks, component cleaning, and efficiency optimization to ensure reliable winter heating. We offer 24/7 emergency service for urgent heating failures in residential and commercial settings.
AC Installation
Professional air conditioning installation and replacement services for residential properties. We offer system sizing analysis, energy efficiency recommendations, and proper refrigerant charging. Our technicians install central systems, ductless mini-splits, and handle complete system replacements with minimal disruption.
Drain Cleaning
Advanced drain and sewer line cleaning using hydro jetting and rooter equipment. Our specialists clear blockages caused by tree roots, grease buildup, and debris. We provide video inspection of sewer lines and recommend trenchless repair options when necessary for long-term solutions.
Indoor Air Quality
Comprehensive indoor air quality solutions including duct cleaning, air filtration systems, and humidity control. We install whole-home air purifiers, dehumidifiers, and perform HVAC system sanitization to reduce allergens and improve respiratory health for homeowners.
People
Bob Kerr
Founder
Established Robert Kerr Enterprises in 1979 after a decade as a journeyman plumber. Built the company on principles of technical excellence and customer care, creating a legacy that continues through Intelligent Service's community-focused approach.
Jason Kerr
Owner
Current leader of Intelligent Service, continuing his father's legacy with modern innovations while maintaining core values. Oversees operations with a focus on technical training, customer satisfaction, and community service initiatives.
Questions
What plumbing services do you offer?
We provide full-service plumbing including repairs, installations, water heater services, sewer line replacement, and emergency plumbing solutions for residential and commercial properties.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency response for plumbing, heating, and AC issues with same-day appointments available for urgent situations.
Are financing options available?
Yes, we offer flexible financing plans to make system upgrades and emergency repairs more affordable with approved credit.
What HVAC services do you provide?
Our HVAC services include furnace and AC repair, installation, maintenance, ductless mini-split systems, and indoor air quality improvements for residential customers.
Do you serve commercial properties?
Yes, we handle commercial plumbing and HVAC needs including emergency repairs, system maintenance, and large-scale installations for businesses in Northwest Chicago.
