Business Details
14 Years
experience
Emergency
services
Your Trusted Carpet & Rug Cleaning Experts in Charlotte, NC
The Carpet Guy, founded in 2012, brings over 15 years of combined experience in professional carpet and upholstery cleaning. Our founder, Mike Madonna, established his reputation in upstate New York through exceptional service and customer-centric values before relocating to Charlotte, NC. We specialize in deep cleaning, stain removal, oriental rug care, and Scotchgard application for both residential and commercial clients. Our commitment to transparency includes free estimates, no hidden charges, and a satisfaction guarantee. We operate with full insurance and bonding, offering 24-hour emergency restoration services for flood or fire damage. Our team prioritizes long-term relationships through reliable workmanship and personalized attention to detail.Senior citizen discounts and specialized pet stain/odor removal services demonstrate our dedication to diverse client needs. With state-of-the-art equipment and a focus on modern cleaning technologies, we deliver fast-drying, thorough results. Our local expertise extends across Charlotte and surrounding areas, maintaining a strong reputation built on word-of-mouth referrals. We stand by our work with a no-charge resolution policy for any customer concerns. This combination of experience, integrity, and service excellence positions us as trusted professionals in the carpet care industry.
Services
Carpet Cleaning
Upholstery Cleaning
Stain Removal
Pet Odor Control
Oriental Rug Cleaning
Scotchgard Application
Flood Restoration
Tile & Grout Cleaning
Carpet Stretching
Hardwood Floor Refinishing
Details
- Year established: 2012
Highlights and features
- We offer 15+ years of combined carpet cleaning expertise
- Our team provides 24-hour emergency restoration services
- We guarantee satisfaction with no-charge resolution policy
- All work includes free estimates and no hidden charges
- Senior citizen discounts available for qualifying customers
Services
Carpet Cleaning
Our professional carpet cleaning service uses van-powered truckmount systems for deep cleaning and fast drying. We include all equipment, supplies, and travel in our quotes with no hidden charges. Residential and commercial customers receive free estimates and satisfaction guarantees.
Stain Removal
Specialized stain removal addresses spills, grease, and pet stains using advanced cleaning solutions. Our technicians handle both residential and commercial applications with precision. We guarantee complete satisfaction with our spot treatment services.
Emergency Restoration
24-hour emergency restoration services handle flood and fire damage with industrial driers and water extraction equipment. We prioritize rapid response to minimize property damage. Commercial and residential clients receive immediate assistance during critical situations.
Upholstery Cleaning
Professional upholstery cleaning restores furniture with gentle yet effective techniques. Our services cover residential furniture and vehicle upholstery. We use specialized equipment to maintain fabric integrity while removing stains and odors.
Hardwood Floor Refinishing
Hardwood floor refinishing services include sanding, staining, and protective coating applications. We offer 25% discounts on this service with advance appointments. Our process revitalizes worn wood floors while maintaining structural integrity.
People
Mike Madonna
Owner
Mike Madonna, The Carpet Guy's founder, has over 15 years of carpet cleaning experience. He established his reputation in New York through word-of-mouth referrals before relocating to Charlotte. He focuses on customer satisfaction with a no-job-too-small approach.
Questions
What services do you offer?
We provide carpet cleaning, upholstery cleaning, stain removal, pet odor control, oriental rug cleaning, hardwood floor refinishing, and emergency restoration services.
Do you offer emergency services?
Yes, we provide 24-hour emergency response for flood and fire restoration with specialized equipment and rapid deployment.
Are you insured and bonded?
Yes, we operate with full insurance and bonding for both residential and commercial cleaning services.
Do you offer free estimates?
Yes, we provide free estimates with no hidden charges for all residential and commercial cleaning services.
What payment methods do you accept?
We accept major credit cards and cash payments. Please contact us directly for specific payment arrangements.
Do you have senior discounts?
Yes, we offer special discounts for senior citizens on qualifying carpet and upholstery cleaning services.
