Business Details
50+ Years
experience
Your Trusted Source for Cleaning Supplies, Equipment & Education
Gem Supply has been a trusted leader in the cleaning industry since 1930, providing professional-grade supplies, equipment, and education to businesses and individuals across Florida. Our comprehensive offerings include janitorial products, advanced cleaning machinery, and specialized training programs designed to elevate industry standards. With five strategically located megastores and a robust online platform, we combine decades of expertise with innovative solutions to meet the evolving needs of our customers. Our commitment to quality, education, and customer satisfaction has solidified our reputation as a one-stop resource for cleaning professionals nationwide. 
Services
Cleaning Supplies
Equipment Sales
Professional Development
Equipment Repair
Online Store
Details
- Year established: 1930
Highlights and features
- We offer over 90 years of industry experience in cleaning solutions.
- Our team provides IICRC-certified training for professional development.
- We operate five Florida megastores with 24/7 online shopping access.
- Our inventory includes exclusive programs like Inventory IQ for cost savings.
- We deliver hands-on education and equipment repair services nationwide.
Associations and certifications
- IICRC
What people say
Experienced staff
Great selection
Prompt service
Valuable training
Reliable equipment
Services
Cleaning Supplies
Gem Supply offers a comprehensive selection of professional-grade cleaning chemicals, tools, and consumables for commercial and residential applications. Our inventory includes eco-friendly options, disinfectants, and specialized solutions for healthcare, education, and industrial sectors. With bulk purchasing options and expert guidance, we help businesses maintain hygiene standards while optimizing costs.
Equipment Sales
We provide cutting-edge cleaning equipment ranging from floor scrubbers and carpet extractors to no-touch sanitization systems. Our product lineup features leading brands and innovative technologies designed to enhance productivity and safety. Customers receive personalized consultations to select equipment tailored to their operational needs, with financing and delivery options available.
Professional Development
The Academy of Cleaning Excellence delivers hands-on and online courses for custodial professionals, including IICRC certification programs. Our curriculum covers mold remediation, floor care, infection prevention, and advanced cleaning techniques. Participants gain practical skills and credentials to advance their careers while improving workplace standards.
Equipment Repair
Gem Supply offers on-site and in-store repair services for commercial cleaning machinery, including truckmount systems and restoration equipment. Our certified technicians provide prompt diagnostics, parts replacement, and preventive maintenance to minimize downtime. Service plans are available for businesses requiring ongoing equipment support.
Online Store
Our 24/7 online store enables customers to purchase supplies, schedule equipment rentals, and access account management tools. The platform features product comparisons, inventory tracking, and expedited shipping options. Businesses can streamline procurement through customized accounts with dedicated support and bulk pricing.
People
Paul Owens
Director
Paul Owens leads Gem Supply's educational initiatives, emphasizing experiential learning and industry innovation. With decades of experience in cleaning solutions, he champions the Academy of Cleaning Excellence's mission to elevate professional standards through accessible, hands-on training programs.
Kendrix Bullard
Store Associate
Kendrix Bullard provides in-store expertise at Gem Supply's Orlando location, offering personalized solutions for equipment and supply needs. Known for his approachable demeanor and technical knowledge, he assists customers in selecting optimal products while maintaining the store's reputation for exceptional service.
Bob Zagers Sr.
Sales Representative
Bob Zagers Sr. serves Tampa Bay area clients with field consultations, leveraging his extensive industry experience to recommend tailored cleaning solutions. His customer-focused approach and deep understanding of commercial needs have made him a trusted advisor for businesses across six counties.
Elise Whann
Customer Care Specialist
Elise Whann delivers personalized support to Gem Supply customers, combining nearly a decade of frontline experience with product expertise. Her role bridges customer needs with company resources, ensuring seamless service through her podcast and in-store interactions.
Dave Thompson
Director of Education
Dave Thompson oversees Gem Supply's educational programs, including international coaching and certification courses. As a recognized industry leader, he develops curricula that address evolving cleaning standards and provides one-on-one consultations to enhance operational efficiency for clients globally.
Questions
What products does GEM Supply offer?
We provide cleaning chemicals, equipment, tools, and educational programs for commercial and residential use. Our inventory includes specialized solutions for healthcare, education, and industrial sectors.
Do you have locations outside Florida?
Currently, our five megastores operate in Florida, but our online store ships nationwide and supports remote training programs for out-of-state clients.
Are IICRC certification classes available online?
We offer hybrid training options, including online courses for IICRC certifications and hands-on workshops at our Florida locations with Spanish-language materials available.
What equipment repair services do you provide?
Our technicians service truckmount systems, extractors, and restoration equipment both on-site and at our Orlando repair facility, with pickup/drop-off options at all locations.
How can I access the 24/7 online store?
Visit gemsupply.net to create an account, shop products, track orders, and manage inventory through our e-commerce platform available 24 hours a day.
What financing options exist for equipment purchases?
We offer equipment financing programs and the ACE Club rewards system for qualifying customers. Contact our sales team for customized payment solutions.
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