Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in New England
GEM Plumbing & Heating has been a trusted provider of HVAC, plumbing, and electrical services in New England since 1949. Founded on principles of family, community, and professionalism, we employ over 700 skilled technicians and operate 500 service trucks to deliver prompt, reliable solutions across Rhode Island, Massachusetts, Southern New Hampshire, and Connecticut. Our team of multi-licensed experts specializes in residential and commercial systems, offering 24/7 emergency service, financing options, and energy-efficient upgrades backed by manufacturer warranties.With decades of combined experience, we prioritize customer satisfaction through transparent communication, advanced diagnostic tools, and tailored maintenance plans. Our commitment to innovation ensures we stay current with industry advancements while maintaining the personalized service that has defined our family-owned business for generations. Community involvement remains central to our mission, as we strive to improve local neighborhoods through charitable initiatives and educational partnerships.
Services
HVAC Repair
Plumbing Services
Electrical Services
Emergency Repairs
Commercial HVAC
Water Heater Installation
Drain Cleaning
Generator Installation
Smart Home Systems
Energy Rebates
Details
- Year established: 1949
Highlights and features
- We offer 75 years of experience in HVAC, plumbing, and electrical services
- Our team includes multi-licensed technicians with factory certifications
- We provide 24/7 emergency service with same-day appointments available
- Financing options available for residential and commercial projects
- We guarantee satisfaction with all work backed by manufacturer warranties
What people say
Quick and professional
Transparent approach
Incredible company
Excellent finished product
Thorough and professional
Services
HVAC Repair
Our licensed technicians provide comprehensive HVAC repair services for residential and commercial properties. We diagnose and fix heating, cooling, and ventilation system issues using advanced diagnostic tools and factory-authorized parts. With 24/7 emergency availability, we ensure minimal downtime for homeowners and businesses across New England.
Plumbing Services
From emergency leak repairs to water heater installations, our certified plumbers handle all residential and commercial plumbing needs. We offer drain cleaning, sewer line inspections, and whole-home repiping services using state-of-the-art equipment. Our team specializes in both traditional and tankless water heater solutions with same-day service options.
Electrical Services
Our licensed electricians provide complete electrical services including panel upgrades, generator installations, and EV charging station setups. We handle emergency power outages, lighting installations, and smart home automation systems. All work meets local code requirements with a focus on safety and energy efficiency for residential and commercial clients.
Emergency Repairs
Available 24 hours a day, 7 days a week, our emergency repair team responds promptly to HVAC, plumbing, and electrical crises. We dispatch certified technicians with fully stocked vehicles to address urgent issues like burst pipes, furnace failures, and electrical outages. Priority service is available for Home Comfort Club members.
Commercial HVAC
We provide specialized HVAC solutions for commercial properties including system installations, preventive maintenance, and energy-efficient upgrades. Our NATE-certified technicians service all commercial HVAC equipment types with minimal disruption to business operations. We offer customized service agreements and emergency response plans for businesses in New England.
People
Larry Gemma
President
Third-generation leader with 30+ years in home services, expanding operations across New England while maintaining family values and technical excellence.
Eddy Gemma
Vice President
Overseeing daily operations since 1995, Eddy ensures service quality and technician training while maintaining the company's founding principles of community and customer care.
Questions
What HVAC services do you offer?
We provide complete HVAC services including system installations, repairs, maintenance, ductless mini-splits, and indoor air quality solutions for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency plumbing service handles leaks, clogged drains, water heater issues, and sewer line problems with same-day appointments available.
Are financing options available?
Yes, we offer financing plans for HVAC replacements, plumbing upgrades, and electrical projects with approved credit through our partner lenders.
What areas do you service?
We serve Rhode Island, Massachusetts, Southern New Hampshire, and Connecticut with over 500 service trucks ensuring prompt response times across the region.
Do you provide commercial services?
Yes, our commercial division handles HVAC, plumbing, and electrical needs for businesses including preventive maintenance, system upgrades, and emergency repairs.
What energy rebates are available?
We help customers access Mass Save rebates and federal tax credits for energy-efficient HVAC upgrades, heat pumps, and water heating systems.
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Reviews (3)
Amanda Massey
Jul 23, 2018
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Nathaniel N. came to our home yesterday to fix an issue with our toilet. He was kind, courteous, and very friendly. He made the suggestion to us to replace our toilet as it was probably costing us hundreds in our water bill. Not only was he good to us, but was super sweet with our twin boys who are still fascinated with the "snake". He's most definitely a credit to his profession.
Lisa Silvestro McLaughlin
Jul 17, 2018
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Bob and Nicole installed my new bathroom vanity! Fantastic job and excellent customer service. Highly recommend!
Louise Carella
Sep 23, 2017
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Brian P. and the young man working with him (I think his name was Steve, not sure; blame it on short term memory loss) came to my mobile home and installed a hot water tank. The job wasn't easy because they didn't have much room with which to work. They did a great job! I highly recommend them for their professionalism, their courtesy, and most especially their knowledge of doing a somewhat complex job. I would recommend hiring them anytime and wouldn't hesitate to call again should the need arise and I would specifically ask for them. Thank you, Gentlemen!
