Business Details
8 Years
experience
Emergency
services
Your Trusted Water Provider in Indian Hills
Indian Hills Water District has been dedicated to providing clean, safe drinking water to the Indian Hills community since 2018. Our operations focus on proactive water quality management, including advanced nitrate removal systems and emergency response protocols to address leaks and service disruptions. We prioritize conservation efforts through phased water restrictions during critical periods while maintaining compliance with state and federal regulations. Our team works closely with residents to ensure transparency in billing, operations, and infrastructure improvements, including the recent implementation of a new nitrate filtration system. With a commitment to long-term sustainability, we invest in infrastructure upgrades like microfiltration enhancements and storage capacity expansions to improve system reliability.Our customer portal and dedicated support lines provide residents with easy access to account information, leak reporting tools, and conservation resources. Through annual consumer confidence reports and public documentation, we maintain open communication about water quality testing results and regulatory compliance. The district actively engages with the community through election processes, public meetings, and educational initiatives about water treatment standards and environmental stewardship. Our 24/7 emergency response capability ensures rapid action for critical water issues, while regular maintenance programs prevent service disruptions. By balancing technological innovation with fiscal responsibility, we strive to deliver dependable water services that meet evolving community needs and environmental requirements.
Services
Water Treatment
Leak Repair
Emergency Services
Water Quality Testing
Conservation Programs
Details
- Year established: 2018
Highlights and features
- We maintain 24/7 emergency response capabilities for water issues
- Our new nitrate filtration system improves water quality
- We provide transparent water quality reporting through annual consumer confidence reports
- Our team offers dedicated customer support for billing and service inquiries
- We implement proactive conservation programs to ensure water sustainability
What people say
Responsive emergency service
Clear water quality reports
Proactive conservation efforts
Services
Water Treatment
Our water treatment facilities use advanced filtration systems to remove nitrates and contaminants from drinking water. The district operates both traditional ion exchange systems and new MIEX nitrate removal technology to maintain water quality within EPA standards. Regular testing ensures compliance with Colorado Department of Public Health and Environment regulations while addressing hardness variations across different service zones.
Emergency Response
24/7 emergency services address critical water issues including main breaks and service line leaks. Our ORC team responds to after-hours emergencies while daytime issues receive immediate attention through dedicated operations staff. Residents can report problems through multiple channels including direct phone lines and online reporting tools integrated with our customer portal system.
Conservation Programs
Phase-based conservation initiatives help manage water resources during periods of high demand or system stress. Current Phase II restrictions implement usage guidelines to address Zone 3 leaks while long-term programs promote sustainable water practices through community education and incentive-based conservation measures.
Water Quality Testing
Comprehensive testing programs monitor for PFAS compounds, nitrates, and other contaminants in both raw and treated water sources. Annual consumer confidence reports document test results and regulatory compliance while ongoing research evaluates emerging treatment technologies for future implementation.
Customer Services
Our customer portal provides online access to billing information, service requests, and conservation resources. Dedicated support staff handle account inquiries, property transfer documentation, and special requests through multiple communication channels including email, phone, and in-person appointments at our administrative office.
Questions
How do I report a water emergency after hours?
Call our ORC team at 303-246-5254 for after-hours water emergencies.
What are current water conservation requirements?
Phase II restrictions effective May 16, 2025, require residents to conserve water usage.
How can I access my water quality report?
Download annual consumer confidence reports from our official Colorado.gov website.
What causes water pressure changes?
Pressure variations may indicate service line leaks requiring immediate property owner attention.
How does nitrate removal work?
We use both ion exchange systems and new MIEX filtration technology to reduce nitrates.