When AP Plumbing attends to your plumbing needs in Syracuse, NY and surrounding areas, you'll not only enjoy quality workmanship, you'll also enjoy a level of customer service that you'll be delighted with. Emergencies happen at all hours, and that's why at AP Plumbing, we are available on-call 24/7 so when you have a plumbing emergency, you can depend on us to get to you fast, 24 hours a day, 7 days a week. We always show you the best plumbing fixtures and equipment with the best manufacturer warranties as well as backing all our workmanship with a 90 day warranty on repairs and 1 year on new installations for your additional peace of mind.
AP Plumbing came out and installed a new hot water heater. Don did an excellent job and left no mess behind. Highly recommend AP! Thank you for the great service.
We had to have the main water valve inside the house replaced during a kitchen reno. The water authority came and the valve was replaced within that hour by AP Plumbing which was awesome. We were charged $840 including tax. Come to find out the valve is $75. So we got charged a ridiculous amount of money for who knows what. I called another plumber once I found this out and his estimate was $289 including taxes. I called AP Plumbing to explain my concern about the discrepancy and they told me I was paying for excellent service and advertising. I explained when I needed the valve fixed I didn't want to pay for a billboard. Then they proceeded to ask me if the service was good. Of course it was good but not good enough to pay for an almost $600 difference. We got robbed and they didn't give a crap about it. Basically said oh well heres a $40 coupon we give all of our customers.th anks for your terrible customer service and no price match especially in a huge discrepancy situation. I wish we never called AP Plumbing and I hope people will go with other companies that care. We feel like we were cheated because we didnt have plumbing background and completely taken advantage of. Very disappointed with them and how this situation was handled.
Merritt, Evert, and the entire crew were very friendly and professional throughout the entire process of replacing our water supply line. They answered all of our questions patiently and explained the process clearly and completely. I highly recommend AP Plumbing for all your plumbing needs, and the next time I need a plumber, they will be the ones I call.
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