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Trusted Carpet Cleaning Services in Charlotte, NC
Clean Floors is a family-owned and operated carpet cleaning company serving Charlotte, NC. With IICRC-certified technicians and a commitment to using high-quality, pet-safe chemicals, we specialize in steam cleaning, tile & grout restoration, and upholstery care. Our 5-star reputation is built on over a decade of delivering transparent pricing, no hidden fees, and guaranteed satisfaction. We prioritize customer trust through punctuality, thoroughness, and personalized service, ensuring every client receives a deep, germ-free clean.Our teams expertise in removing stubborn stains and pet odors, combined with 24/7 emergency availability, has earned us 221 glowing Google reviews. As a locally trusted provider, we stand by our work with a 100% satisfaction guarantee and $600,000 liability coverage for added peace of mind.
Services
Carpet Steam Cleaning
Tile & Grout Cleaning
Hardwood Floor Cleaning
Upholstery Cleaning
Move Out Cleans
Highlights and features
- Family-owned with 10+ years of local expertise
- IICRC-certified technicians for industry-standard results
- Transparent pricing with no hidden fees
- 221 5-star Google reviews from satisfied clients
- 24/7 emergency service for urgent cleaning needs
Associations and certifications
- IICRC
What people say
Amazing job with my carpets
Professional, kind, caring
Carpets have never looked better
Spotless, move-out-ready results
Excellent communication
Services
Carpet Steam Cleaning
Our steam cleaning uses 500 PSI pressure and high-heat extraction to remove deep-seated dirt, allergens, and pet stains. IICRC-certified technicians apply Pro-Choice chemicals for safe, residue-free results. This method, recommended by carpet manufacturers, ensures thorough rinsing and sanitization, leaving carpets refreshed and durable.
Tile & Grout Cleaning
Revitalize tile surfaces and grout lines with professional-grade solutions. Our process removes built-up grime, discoloration, and bacteria using steam and pH-balanced cleaners. Ideal for kitchens, bathrooms, and high-traffic areas, this service restores tile aesthetics and prolongs flooring lifespan with non-abrasive techniques.
Upholstery Cleaning
Deep-clean sofas, chairs, and cushions with truck-mounted equipment and fabric-safe detergents. Our spot-cleaning and steam-extraction methods eliminate stains, odors, and allergens from most upholstery types, including leather and microfiber. This service extends furniture life while maintaining indoor air quality.
Move Out Cleans
Prepare rental properties for turnover with comprehensive cleaning. We target high-traffic areas, remove stubborn stains, and sanitize kitchens/bathrooms to meet landlord standards. Our technicians handle pet odors, filtration lines, and wall scuffs, ensuring a deposit-friendly finish without damaging surfaces.
Hardwood Floor Cleaning
Preserve hardwood aesthetics with gentle yet effective cleaning. We use pH-neutral solutions and microfiber pads to remove grit and polish without scratching. This service protects finishes, reduces wear, and enhances natural wood grain for residential and commercial spaces.
People
Jackie
Owner & Lead Technician
Jackie is a certified carpet cleaning specialist with over a decade of experience in residential and commercial restoration. Known for punctuality and attention to detail, they prioritize customer satisfaction through transparent communication and guaranteed results.
Questions
What areas do you serve?
We provide carpet and upholstery cleaning services throughout Charlotte, NC, including residential homes and rental properties.
Do you offer same-day appointments?
Yes, we accommodate emergency requests and often provide same-day service for urgent cleaning needs.
How long does carpet cleaning take?
Most homes take 2-4 hours, depending on square footage and soil levels. Drying time ranges from 2-24 hours.
Are your cleaning products pet-safe?
Yes, we use hypoallergenic, non-toxic chemicals safe for children and pets, including those with sensitivities.
Do you move furniture during cleaning?
We ask clients to clear small items. For heavy furniture, we move what we can safely handle and replace it on protective blocks.
Can you remove pet urine odors?
Our technicians use enzyme treatments for minor cases and deep-cleaning protocols for severe pet stains to eliminate odors and bacteria.
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