Business Details
47 Years
experience
Emergency
services
Professional Janitorial Services in Cypress, CA
Founded in 1979, US Metro Group has built a legacy of excellence in janitorial services through our core philosophy of Kaizen, or continuous improvement. Our company was established by Charles Kim, who began as a sole janitor living out of his car and grew the business into a nationwide operation with over 300 employees. Today, led by second-generation CEO Evelyn Kim, we maintain the highest standards of safety, training, and service quality across commercial, medical, and industrial facilities. Our team undergoes rigorous certification in bloodborne pathogens, PPE, and COVID-19 response, ensuring we meet evolving health requirements. With specialized services including viral outbreak response, high-dust cleaning, and solar panel maintenance, we provide customized solutions that protect both facilities and occupants.Our commitment to OSHA compliance, injury prevention programs, and real-time reporting systems demonstrates our dedication to workplace safety and operational transparency. By combining advanced cleaning technology with a workforce development program that includes on-site and self-paced training, we deliver consistent, superior results for clients nationwide. Our 40-year history of serving hospitals, educational institutions, and commercial properties reflects our ability to adapt to industry challenges while maintaining Charles Kim's original vision of excellence. Through strategic partnerships and a focus on employing underprivileged individuals, we continue to expand our impact while staying true to our founding values.
Services
Commercial Janitorial
Day Porter
Carpet Shampooing
Window Cleaning
Escalator Cleaning
Solar Panel
High Dusting
Pressure Washing
Strip and Wax
Viral Outbreak Response
Details
- Year established: 1979
Highlights and features
- 40 years of experience serving commercial and medical facilities
- Nationwide presence with 300+ trained employees and contractors
- OSHA-compliant safety programs and injury prevention systems
- Specialized training in bloodborne pathogens and PPE protocols
- EPA-approved cleaning products for safe, effective disinfection
What people say
Impeccable condition
Positive first impression
Cleanest restrooms
Outstanding code of excellence
Consistent and hard work
Services
Commercial Janitorial
Our commercial janitorial services maintain daily cleanliness and hygiene in office environments through after-hours deep cleaning, disinfecting protocols, and real-time reporting systems. We implement customized programs that address specific facility needs while maintaining compliance with health regulations. Our trained staff uses advanced equipment to ensure consistent results that protect both employees and visitors.
Viral Outbreak Response
Specialized viral outbreak response teams provide emergency disinfection services using EPA-approved solutions and proper PPE protocols. We follow CDC guidelines for pathogen elimination while maintaining business continuity through after-hours operations. Our rapid deployment capability ensures facilities can resume normal operations with minimal disruption while maintaining safety standards.
High Dusting
Professional high dusting services remove contaminants from elevated surfaces up to 16 feet using specialized equipment and safety protocols. This service improves indoor air quality by eliminating allergen buildup while maintaining HVAC efficiency. Our trained technicians access difficult areas to prevent health hazards and maintain facility aesthetics.
Solar Panel Cleaning
Solar panel cleaning services restore energy efficiency by removing dust, debris, and biological growth that reduces power generation. Our technicians use non-abrasive methods that preserve panel warranties while maximizing sunlight absorption. Regular maintenance prevents long-term damage and ensures optimal performance of renewable energy systems.
Escalator Cleaning
Comprehensive escalator cleaning services maintain safety and appearance through removal of grease, dirt, and debris from mechanical components. Our technicians use specialized tools to access hard-to-reach areas while following strict safety protocols. Regular maintenance prevents slip hazards and extends equipment lifespan.
People
Evelyn Kim
CEO
Second-generation leader continuing her father's legacy of excellence in janitorial services through continuous improvement principles and workforce development programs.
Brian Lee
President/CFO
Financial strategist overseeing operational growth and resource allocation while maintaining the company's commitment to quality and community impact.
Ted Reynoso
Vice President of Operations
Operations leader managing service delivery across multiple regions with emphasis on safety compliance and client satisfaction metrics.
Jose Alcala
Director of Operations
Experienced manager coordinating day-to-day operations and emergency response teams to ensure timely service execution across diverse facility types.
Craig Johns
Hazmat Response Expert
Specialist in hazardous material handling and decontamination procedures, providing expert guidance for high-risk cleaning scenarios and emergency situations.
Questions
What janitorial services do you offer for commercial facilities?
We provide comprehensive commercial janitorial services including daily cleaning, disinfecting, floor maintenance, restroom sanitation, and emergency response programs tailored to business needs.
How do you handle emergency cleaning situations?
Our emergency response teams deploy within 24 hours using specialized equipment and PPE to address urgent cleaning needs while minimizing business disruption.
Are your cleaning staff properly trained?
All staff complete OSHA-compliant training in bloodborne pathogens, PPE usage, and safety protocols with ongoing development programs to maintain certification standards.
Do you use environmentally safe cleaning products?
We utilize EPA-approved cleaning solutions that balance effective disinfection with environmental responsibility while meeting regulatory requirements for different facility types.
Can you service multiple locations nationwide?
With offices in California, Michigan, Texas, and Virginia, we provide consistent service across the US through our network of trained professionals and standardized operating procedures.
How do you ensure service quality across different regions?
We maintain quality through real-time reporting systems, regular staff training updates, and standardized safety protocols that apply uniformly to all our service locations.
