Business Details
22 Years
experience
Award-Winning Home Cleaning Services in Dallas
Dallas Maids has been transforming homes in the Dallas area since 2004, delivering exceptional cleaning services with a commitment to quality and customer satisfaction. Our rigorous hiring process ensures only 2% of applicants join our team, guaranteeing skilled professionals who undergo extensive training in safety and best practices. We prioritize transparency, offering eco-friendly cleaning options and a 100% satisfaction guarantee, with a feedback system that rewards excellence and drives continuous improvement.Recognized by the Better Business Bureau with an A+ rating since 2007, we combine industry expertise with personalized service to meet diverse client needs. Our dedication extends beyond business, partnering with Cleaning for a Reason to support cancer patients and offering free services to first responders during critical times. With flexible scheduling, secure online payments, and a focus on building lasting relationships, we empower clients to reclaim their time while maintaining spotless, welcoming homes.
Services
Standard House Cleaning
Deep Cleaning
Move-Out Cleaning
Apartment Cleaning
Green Cleaning
Carpet Cleaning
Details
- Year established: 2004
Highlights and features
- Only 2% of applicants pass our rigorous 5-step hiring process.
- 100% satisfaction guarantee with free re-cleaning if needed.
- Eco-friendly cleaning supplies available at no extra cost.
- A+ rating from the Better Business Bureau since 2007.
- Community-focused initiatives supporting cancer patients and first responders.
Associations and certifications
- Better Business Bureau
- Cleaning for a Reason
What people say
Award-winning service
Exceeded expectations
Spotless results
Highly recommend
Blown away
Services
Standard House Cleaning
Scheduled weekly, bi-weekly, or monthly, our standard cleaning covers kitchens, bathrooms, and living areas with attention to dusting, sanitizing, and floor care. Ideal for maintaining consistent cleanliness, this service adapts to your home's unique layout and preferences. Clients praise its reliability and the team's ability to transform spaces efficiently.
Deep Cleaning
A comprehensive top-to-bottom clean targeting high-traffic and neglected areas, including appliance interiors, baseboards, and window sills. Perfect for seasonal refreshes or pre-event preparation, this service ensures every corner meets our high standards. Customers highlight its transformative results, especially for move-ins or home sales.
Move-Out Cleaning
Specialized cleaning for vacating tenants, focusing on restoring properties to pristine condition for security deposit recovery. Services include scrubbing fixtures, degreasing kitchens, and detailed carpet care. Clients appreciate the thoroughness that exceeds landlord expectations, as noted in testimonials about deposit refunds.
Apartment Cleaning
Tailored for smaller living spaces, this service optimizes efficiency while ensuring all rooms receive meticulous attention. From compact kitchens to shared bathrooms, our team adapts to apartment layouts for a spotless finish. Frequent clients include urban professionals seeking time-saving solutions without compromising quality.
Carpet Cleaning
Using advanced steam technology, we remove deep-seated dirt and odors, extending carpet lifespan and improving indoor air quality. This service includes pre-treatment, hot water extraction, and deodorizing. Customers commend its effectiveness, particularly for pet owners and allergy sufferers.
People
Greg Shepard
Founder & CEO
Greg founded Dallas Maids in 2004 after a career in tech at IBM and Bank of America. He prioritizes ethical hiring, living wages, and community impact, driving the company's growth into a multi-award-winning service.
Nely H.
Operations Manager
Nely ensures operational efficiency and client satisfaction, leveraging her organizational skills to manage logistics and maintain service standards across the Dallas area.
Teresa R.
Service Manager
Teresa coordinates customer requests and field logistics, balancing staff support with client needs to uphold the company's reputation for reliability and excellence.
Valentina
Human Resources
Valentina leads recruitment, ensuring only top-tier candidates join the team. Her focus on quality hiring has solidified Dallas Maids' reputation for exceptional service and employee satisfaction.
Analin
Quality Assurance Specialist
Analin monitors client interactions and staff performance, implementing training programs to maintain the company's high service standards and customer feedback-driven improvements.
Questions
What areas do you service?
We serve Dallas, Frisco, Plano, Richardson, Carrollton, Coppell, Irving, and surrounding areas, including Denton, Memphis, and Oakville through affiliates.
How do I book a cleaning?
Book online in 60 seconds or call (469) 487-6669. Select your home size, date, and time, then relax while we handle the rest.
What's included in a standard cleaning?
Standard cleaning covers kitchens, bathrooms, dusting, vacuuming, and mopping. Detailed checklists ensure consistency and thoroughness in every service.
Do you offer a satisfaction guarantee?
Yes! If unsatisfied, contact us within 48 hours for a free re-clean or full refund under our 100% satisfaction guarantee.
Are your cleaners vetted?
All staff undergo criminal background checks, reference verification, and in-person interviews, with only 2% of applicants hired for their skill and integrity.
Can I request eco-friendly cleaning?
Yes! Green cleaning options are available at no extra cost, using eco-friendly products to ensure a safe, non-toxic environment.
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Reviews (3)
John & Mary Williams
May 02, 2023
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Our first experience with Dallas Maids was exceptional (Monday afternoon, May 1st). Maria did a deep clean (including an embarrassingly dirty oven). Her work was exceptional in every respect. She even solved a problem with a set of mini-blinds that we could not get properly adjusted. Maria performed an organized, thorough, and comprehensive cleaning. She is a true cleaning professional with a very pleasant personality. We highly recommend Dallas Maids and will use them again. Please commend Maria. Dgale cunto apreciamos su arduo trabajo y cunto disfrutamos de nuestro hogar recin limpio.
Chris Walter
Jan 19, 2017
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I used Dallas Maids at our office after suffering through two other services. No comparison, Dallas Maids wins hands down! Their personnel are courteous and professional and the office has never looked nicer. I temporarily came out of Facebook retirement to give this review, so that alone should say how pleased I am with their service.
Kathryn Bellerive Locke
Sep 16, 2016
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I discovered Dallas Maids in 2004 and it has made my life so much better! The owner, Greg Shepard, is wonderful and really cares about his customers as well as him employees. I would not use any other maid service in Dallas!