Branford Cleaners' commitment to providing personalized service is central to our mission to deliver high quality and convenient service to our customers. We offer dry cleaning, wet cleaning, wash and fold, and tailoring services, which makes us capable of handling a breadth of garments and household goods. We are dedicated to helping our customers look their best, no matter what look they prefer.
Nov 12, 2019
Sorry to say after 30+ years of going to Branford Cleaners I must stop. No matter what i bring in w a spot comes back w the same spot or worse. I brought a brand new blazer in last week w a small food stain on lapel. I asked if they could spot it and was told they have to clean it.i said ok assuming they would spot then clean. Nope came back w a worse stain. Ended up scrubbing it out myself $10 later. Final straw today picked up $40 worth of laundry and the one piece w a stain had that all too familiar tried our best tag! So 30 years plus i am gone. Will say the seamstress who has been there for years is excellent!
Nov 18, 2016
Some years ago, I proudly patronized Branford Cleaners until I began to utilize my aging mom's preferred dry cleaners/tailor. Until she passed away not long ago, I was always taking her clothes to this local competitor. Therefore, I began to use their services for the sake of convenience myself---but they were expensive and rude.
Eventually, my dear mom passed away. I used the cleaners at least one more time and began to feel resentful. Earlier this month, however, I bought a new jacket via mail order that was entirely too big. And I realized that I could approach the glass doors of Branford Cleaners again.
First I sent an email to the business with a couple of questions. Rich, the owner, answered my query about re-situating the large, wooden buttons on the jacket. The fact that the OWNER answered me was impressive! He did this within 24 hours, too. He told me what to expect in detail and added that he thought it best to visit the cleaners for a full fitting and cost quote. When I opened their doors the following day, an associate greeted me warmly. As I explained what I wanted, their affable tailor called me over to her station where she fit the jacket to our mutual satisfaction. After she gently convinced me that some extra room would be apropos for a winter sweater, she meticulously pinned the areas for button placement. The quote was a "whopping" $10. And could I pick it up on Wednesday before Thanksgiving?
Wow! I'd expected a much higher rate as the nearby competitor was exorbitant. Wrong! I also thought I wouldn't see the jacket until after the holiday. Wrong again! Then I called on Tuesday to ask if they'd be open on Friday since I didn't think I'd be able to collect the jacket the next day. Gracious Rich replied that he wanted to check with the tailor. Within five minutes, he called back and said that I could retrieve it later that day as she had just finished it. Now it would be steam pressed at no extra charge as well! Later I picked up my lovely jacket and was immensely pleased with her work. Simplicity means so much to me in a chaotic world.
My only gripe? Two or three of the buttons could have been reinforced as I discovered upon getting home. They are definitely loose. I'll need to return soon in order for her to make those adjustments.
Nevertheless, I'm happy to be Branford Cleaners' customer again!
Apr 29, 2016
I'm very happy with Branford Cleaners. They have a system in which they give you one of their red bags, you fill out a tag with the way you like your shirts/laundry, and then just drop off shirts either at the counter or 24/7 through a drop slot. Easy, efficient, and they do a great job with the shirts. You can keep your credit card on file with them, and they just charge it when you pick up your order. Fantastic.
Jan 19, 2014
Just started using this place and I have to say I like it. They are helpful and flexible on timing and they box shirts which is how I like it!
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