Business Details
19 Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Shrewsbury, MA
Founded in 2007 by HVAC industry veteran Nick Lupo, Control Point Mechanical has established itself as a trusted family-owned provider of comprehensive heating, cooling, plumbing, and electrical services across central Massachusetts. With over 286 years of combined experience among our team of certified professionals, we specialize in delivering tailored solutions for both residential and commercial clients. Our EPA-certified technicians utilize cutting-edge technology and environmentally responsible practices to ensure optimal system performance while prioritizing customer satisfaction.In 2023, industry expert Danielle Boland joined as co-owner, bringing 25+ years of strategic leadership experience to enhance our service delivery and customer experience. We maintain rigorous quality standards through regular training programs and offer energy rebate assistance to help clients maximize savings while reducing environmental impact.
Services
Residential HVAC
Commercial HVAC
Electrical Services
Plumbing Services
Duct Cleaning
Details
- Year established: 2007
Highlights and features
- We do what we say we are going to do when we say we are going to do it
- We encourage personal and professional growth with calculated risk-taking
- We propose solutions while discussing business challenges
- We approach every interaction with a 5-star review mindset
- We prioritize balance, wellness, and family in all business relationships
Associations and certifications
- EPA Certified
What people say
Thorough technician
Knowledgeable staff
Prompt service
Professional installation
Clear explanations
Services
HVAC Installation
Our HVAC installation service delivers customized heating and cooling solutions for residential and commercial properties. Using advanced load calculation software, our NCI-certified technicians design systems that optimize energy efficiency while ensuring precise temperature control. We offer same-day consultations and provide detailed equipment comparisons to help clients make informed decisions. Our installation process includes ductwork evaluation, electrical system checks, and refrigerant line verification to guarantee optimal system performance.
Duct Cleaning
Professional duct cleaning improves indoor air quality by removing accumulated contaminants from HVAC systems. Our truck-mounted vacuum systems achieve 98% particulate removal while HEPA filtration captures microscopic allergens. The process includes vent grilles, blower assemblies, and evaporator coils to eliminate mold spores and dust buildup. We follow NADCA standards and provide before-and-after inspections to verify complete system sanitation.
Emergency Repairs
Our emergency repair service addresses urgent HVAC failures with rapid response times. Certified technicians carry common replacement parts to resolve 85% of issues during initial visits. We use digital diagnostics tools to identify system faults and provide transparent repair estimates before starting work. Evening and weekend emergency services include furnace breakdowns, AC failures, and heating system malfunctions across residential and commercial properties.
Preventative Maintenance
Our VIP Club maintenance program extends equipment lifespan through seasonal system inspections. Technicians perform 22-point checklists covering electrical connections, refrigerant levels, and component wear. The service includes system calibration, airflow optimization, and safety checks to prevent unexpected failures. Members receive priority scheduling, discounted repairs, and energy efficiency reports to maintain peak system performance year-round.
Geothermal Systems
Geothermal heat pump installations provide energy-efficient climate control by leveraging stable underground temperatures. Our designers create closed-loop systems tailored to property dimensions and soil conditions. The service includes ground loop installation, heat exchanger setup, and integration with existing ductwork. These systems reduce energy consumption by up to 60% while qualifying for federal tax credits and utility rebates for environmentally conscious property owners.
People
Nick Lupo
Founder
HVAC industry veteran with extensive commercial experience who established Control Point in 2007 to combine technical expertise with personalized service. Recognized for fostering a culture of professional growth and customer-centric solutions.
Danielle Boland
Co-Owner/Director of Strategy
Strategic leader with 25+ years of business development expertise who joined Control Point in 2023. Specializes in operational optimization and customer experience enhancement while maintaining team wellness initiatives.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, and maintenance for residential and commercial properties. Our services cover air conditioning, heating systems, ductless solutions, and indoor air quality improvements.
Do you service all HVAC brands?
Yes, our technicians are trained to service all major HVAC brands and models while offering manufacturer-specific warranty maintenance for select equipment.
What areas do you serve?
We operate throughout central Massachusetts including Worcester, Middlesex, and Norfolk counties with emergency services available across the region.
Do you offer financing options?
Yes, we provide flexible financing through Mass Save HEAT Loan programs and Inflation Reduction Act tax credits to make system upgrades more accessible.
Are emergency services available?
We offer 24/7 emergency HVAC repair with technicians available evenings and weekends for urgent heating and cooling system failures.
What sets you apart from competitors?
Our combination of technical expertise, transparent pricing, and customer-first approach with documented service processes and satisfaction guarantees distinguishes our service delivery.
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