Business Details
12 Years
experience
Emergency
services
Trusted HVAC Services in Centerville, Utah
Genuine Comfort Heating & Air has been serving residential and commercial clients across Utah's Wasatch Front for over nine years. Our team of NATE-certified technicians specializes in comprehensive HVAC solutions, including furnace and air conditioning installation, repair, and maintenance. We prioritize customer education, ensuring clients understand their systems and maintenance needs. Our commitment to quality is reflected in our Trane Preferred Dealer status and EPA-certified technicians. We offer 24/7 emergency services and flexible financing options to accommodate diverse customer needs.With an A+ BBB rating and a 99% referral-based business model, we emphasize transparency, fair pricing, and personalized service. Our annual Comfort+ Service Plans provide preventative maintenance to extend system longevity and efficiency. We serve Centerville, Bountiful, Farmington, Ogden, and surrounding areas, maintaining a strong local presence. Our team combines technical expertise with a customer-first approach to deliver reliable climate control solutions tailored to Utah's unique climate challenges.
Services
Furnace Installation
Air Conditioning Repair
Ductless HVAC Systems
Air Quality Solutions
Garage Heating
Humidifier Installation
Carbon Monoxide Detection
Dryer Vent Cleaning
Commercial HVAC Services
Emergency Repairs
Details
- Year established: 2014
Highlights and features
- NATE-certified technicians with specialized HVAC expertise
- 24/7 emergency service for urgent heating/cooling needs
- Customized Comfort+ Service Plans for preventative maintenance
- Transparent diagnostics with no-pressure recommendations
- Trane Comfort Specialist with access to premium equipment
Associations and certifications
- Trane Preferred Dealer
- EPA Certified
- Better Business Bureau A+
What people say
Professional technicians
Fair pricing
24/7 emergency service
Thorough explanations
Reliable repairs
Services
Furnace Installation
Our furnace installation service ensures seamless integration of high-efficiency heating systems tailored to Utah's climate. Expert technicians conduct comprehensive assessments to recommend optimal solutions, prioritizing energy efficiency and long-term reliability. We guarantee proper sizing and installation techniques that maximize system performance while minimizing utility costs for residential and commercial properties.
Air Conditioning Repair
We provide rapid AC repair solutions using advanced diagnostic tools to identify and resolve cooling system issues. Our technicians address refrigerant leaks, compressor failures, and electrical problems while explaining repair options. Emergency service ensures prompt restoration of comfort during Utah's extreme summer temperatures with transparent pricing and durable solutions.
Ductless HVAC Systems
Ductless HVAC solutions offer zoned temperature control for homes without existing ductwork. Our experts design customized installations that improve energy efficiency while maintaining aesthetic appeal. These systems provide both heating and cooling capabilities with minimal structural modifications, ideal for garages, additions, and older homes.
Air Quality Solutions
We enhance indoor air quality through professional air filtration system installation and duct cleaning services. Our solutions address allergens, pollutants, and humidity imbalances using industry-leading equipment. Comprehensive assessments identify specific air quality concerns, followed by tailored recommendations to create healthier living environments in Northern Utah's unique climate.
Garage Heating
Infrared tube heating systems provide efficient garage and workshop warmth without ductwork. Our installations deliver consistent heat distribution while preserving ceiling space. These energy-efficient systems quickly warm large spaces, making them ideal for Utah's cold winters while maintaining safety and operational efficiency for residential and commercial applications.
People
Wayne Rappleye
CEO
With decades of HVAC industry experience, Wayne leads Genuine Comfort with a focus on technical excellence and customer satisfaction. He established our commitment to ethical service and community involvement.
Annette Rappleye
CFO/AP
Annette manages financial operations with emphasis on transparent pricing and customer-friendly financing options. Her leadership ensures financial integrity while maintaining competitive pricing.
Tony Bassett
Co-Owner/System Designer
As lead system designer, Tony specializes in customized HVAC solutions. His technical expertise and customer-focused approach have earned him recognition as a trusted advisor in climate control systems.
John Weirick
Service Technician
John provides expert repair and maintenance services with emphasis on customer education. His diagnostic skills and thorough approach have made him a favorite among residential clients.
Chris Hunter
Lead Installer
As lead installer, Chris ensures precise system installations that maximize efficiency and longevity. His attention to detail and commitment to quality workmanship set industry standards for our team.
Questions
What areas do you service?
We serve homes and businesses across the Wasatch Front including Centerville, Bountiful, Farmington, Ogden, and surrounding Utah communities.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service for urgent heating and cooling needs with no overtime charges.
Are financing options available?
Yes, we offer flexible financing plans to make HVAC upgrades and repairs more affordable for our customers.
What HVAC brands do you install?
We specialize in Trane and Carrier products, offering high-quality equipment backed by manufacturer warranties and our installation guarantee.
How often should HVAC filters be replaced?
Standard filters should be replaced every 1-3 months depending on usage and environmental factors affecting indoor air quality.
Do you service all HVAC brands?
Yes, our technicians service and repair all makes and models of heating and cooling systems regardless of brand or age.
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Reviews (3)
Jason Gerrard
Aug 26, 2017
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Best Hvac company in the business, Wayne is the most honest business owner out there! Top notch quality work every time, wouldn't trust anyone but genuine comfort heating and air!
Luke Horsley
Apr 15, 2016
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Wayne came out to my house to do a check up on my furnace. He is very professional and good about what he does. Wayne is the best and only guy I will go too he has my business.
Victor Hubbard
Feb 25, 2015
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Genuine Comfort is such a great company. My furnace was being weird not turning on so Wayne came out to the rescue. I called late in the afternoon not thinking they would come till the next day but they made room for me in an already tight schedule. The best thing was they explained every thing they were doing to me and at the end of the day it wasn't a huge bill.