Business Details
19 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC Partner in Charleston, SC
Founded in 2007, Carolina Custom Air has established itself as a trusted leader in HVAC services across Charleston, SC, and surrounding areas. As a family-owned business with a Mechanical Engineering background, we combine technical expertise with a commitment to personalized service. Our partnership with Ace Hardware enhances our resources while maintaining our local focus. We specialize in innovative solutions for residential and light commercial HVAC needs, including AC repair, heating installation, ductless systems, and indoor air quality improvements.Our team of NATE-certified technicians prioritizes transparency, offering flat-rate pricing and free second opinions. With a referral-based growth model and 24/7 emergency support, we emphasize integrity, attention to detail, and long-term customer relationships. Our approach integrates building science principles to address whole-house comfort challenges, ensuring energy efficiency and system longevity.
Services
AC Repair
Heating Installation
Duct Cleaning
Heat Pump Services
Emergency HVAC Repair
Indoor Air Quality
Ductless Systems
Furnace Maintenance
Smart Thermostats
Wine Cooler Services
Details
- Year established: 2007
Highlights and features
- Family-owned since 2007 with Mechanical Engineering expertise
- Competitive flat-rate pricing with free second opinions
- Specialized in building science and whole-house solutions
- 24/7 emergency HVAC support including holidays
- NATE-certified technicians with ongoing technical training
Associations and certifications
- Trane Comfort Specialist
- NATE Certification
What people say
Timely, efficient, knowledgeable
Top-notch service technicians
Professional and friendly
Best around for years
Excellent emergency response
Services
AC Repair
Our NATE-certified technicians provide rapid AC repair services for all system brands. We carry essential replacement parts to complete most repairs during the initial visit. Emergency services are available 24/7, including holidays, to restore cooling during Charleston's extreme summer heat. Regular maintenance reduces repair frequency and extends system lifespan.
Heat Pump Services
We offer complete heat pump solutions including installation, repair, and maintenance. Our team evaluates home insulation and layout to recommend optimal systems. Both residential and commercial installations receive personalized attention. Emergency repair services ensure year-round temperature control in Charleston's variable climate.
Duct Cleaning
Professional air duct cleaning removes allergens and contaminants that circulate through HVAC systems. Our EPA-compliant process improves indoor air quality and system efficiency. We also clean dryer vents to reduce fire hazards. Technicians use state-of-the-art equipment for thorough cleaning of residential and commercial ductwork.
Ductless Systems
Ductless mini-split systems provide zoned temperature control without traditional ductwork. Ideal for Charleston's older homes and additions, these energy-efficient systems offer up to 40% savings. Our certified installers handle multi-split configurations for customized comfort in challenging spaces like attics and sunrooms.
Indoor Air Quality
We install advanced air purification and ventilation systems to combat Charleston's humidity-related air quality issues. Solutions include HEPA filters, UV light systems, and energy recovery ventilators. Our technicians assess specific needs related to pets, allergies, or smoking to recommend optimal IAQ improvements for healthier living environments.
Questions
What HVAC services do you offer in Charleston?
We provide AC repair, heating installation, duct cleaning, heat pump services, ductless systems, indoor air quality solutions, and 24/7 emergency HVAC repair across Charleston and surrounding areas.
Are your technicians certified?
All service technicians are NATE-certified with ongoing training in emerging HVAC technologies and building science principles for comprehensive system understanding.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency support including holidays for urgent heating and cooling issues throughout the Charleston region.
What financing options are available?
We offer financing programs for major HVAC replacements and system upgrades. Contact our office for current promotions and application details.
How often should HVAC maintenance be scheduled?
We recommend bi-annual maintenance (spring and fall) for optimal system performance, with discounted rates for preventive maintenance agreement holders.
Are you affiliated with any industry organizations?
We're a Trane Comfort Specialist and part of Ace Hardware Home Services, maintaining active memberships in HVAC industry associations for technical updates and best practices.
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Reviews (3)
Maura Reavey Eltringham
Jul 21, 2017
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Five stars aren't enough. Carolina Custom Air is by far the best HVAC Company in the Low Country. We've used them numerous times since moving here from New England, I can't say enough good things! They have always provided prompt, courteous, honest and reasonably priced service. We're so happy to have found them!
Wayne Hegamyer
Jul 27, 2016
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After comparing two full months of SCE&G bills, my electric cost has dropped over $200 per month. I hated spending the money to replace an 11 year old unit, but opted to install the Trane 18 SEER variable speed equipment and could not be happier. I opted for the 60 month 0% financing and the equipment is virtually free when you look at monthly cost versus the savings. Carolina Custom Air did a great job for me.
Ann Detyens
Apr 07, 2016
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We received excellent service from Carolina Custom Air with our new Trane unit. We highly recommend this company.
