Business Details
22 Years
experience
Expert Flooring Solutions in Livonia, MI
Functional Floors was founded in 2004 by Chris Franklin, who transformed a side hustle into a thriving flooring business rooted in craftsmanship and customer satisfaction. Starting as a one-person operation, we've grown to 19 expert crews and a 5,000-square-foot showroom in Livonia, Michigan, while maintaining our core values of precision, transparency, and personalized service. Our team specializes in hardwood refinishing, installation, and repairs, combining technical expertise with a commitment to enhancing homes through durable, aesthetically pleasing flooring solutions.With over two decades of collective experience, we prioritize clear communication, eco-friendly practices, and tailored consultations to ensure every project meets exacting standards. Backed by 300+ five-star reviews, we remain dedicated to delivering exceptional results that reflect our passion for transforming spaces.
Services
Hardwood Floor Refinishing
Hardwood Floor Installation
Vinyl Flooring Installation
Laminate Flooring Installation
Floor Stain Color Selection
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of combined experience in hardwood flooring solutions.
- Our team provides free, no-pressure in-home consultations for personalized plans.
- Backed by 300+ verified five-star reviews from satisfied Southeast Michigan homeowners.
- We use eco-friendly materials and low-VOC finishes for healthier living spaces.
- Flexible financing options available through GreenSky for hassle-free projects.
What people say
Amazing job
Attention to detail
Professional and friendly
Excellent work
Highly recommend
Services
Hardwood Floor Refinishing
Our hardwood floor refinishing service revitalizes existing floors by sanding away scratches and applying premium finishes. Ideal for homeowners seeking cost-effective updates, this process extends floor lifespan by 10-15 years while maintaining structural integrity. Our technicians use dust-containment systems and eco-friendly options to ensure minimal disruption and maximum durability.
Hardwood Floor Installation
We specialize in precision hardwood floor installation for solid and engineered planks. Our process includes subfloor preparation, acclimation of materials, and custom trim work to guarantee seamless integration with existing spaces. Backed by decades of experience, we ensure lasting beauty and proper expansion gap management for long-term performance.
Vinyl Flooring Installation
Our vinyl flooring solutions combine modern aesthetics with exceptional durability for high-traffic areas. We install luxury vinyl planks and tiles that mimic natural wood while offering waterproof protection. This service includes subfloor preparation and expert seam sealing to create low-maintenance, stylish surfaces that withstand daily wear.
Laminate Flooring Installation
We install premium laminate flooring that balances affordability with sophisticated design. Our process utilizes click-lock technology for precise fitting while ensuring proper expansion space around fixed objects. This service includes underlayment recommendations and trim adjustments for cohesive, professional results.
Floor Stain Color Selection
Our stain color consultation service helps homeowners choose perfect finishes through in-room visualizations and on-site samples. Using advanced digital tools and physical swatches, we demonstrate how different tones interact with existing cabinetry and lighting to ensure optimal aesthetic harmony.
People
Chris Franklin
Owner
Founded Functional Floors in 2004 after transitioning from accounting to flooring. Built the company from a solo operation to 19 expert crews while maintaining hands-on involvement in quality control and customer satisfaction.
Sherry
Office Manager
Coordinates project scheduling and client communications with exceptional organizational skills. Praised in multiple reviews for her responsiveness, flexibility, and ability to streamline complex installation timelines while maintaining personalized service.
Dave
Lead Installer
Senior technician recognized for meticulous attention to detail and work ethic. Completes projects ahead of schedule while ensuring precise transitions, trim work, and adherence to exacting finish standards across residential installations.
Steve
Estimator
Provides accurate project assessments and material recommendations. Known for flexible scheduling and technical expertise in evaluating subfloor conditions, acclimation requirements, and long-term flooring performance factors.
Zack
Flooring Specialist
Specializes in historic floor restoration and complex refinishing projects. Demonstrates exceptional care in preserving original wood character while applying modern finishing techniques that enhance durability and aesthetic appeal.
Questions
What areas do you service?
We primarily serve Southeast Michigan, including Livonia, Farmington Hills, Novi, Plymouth, and surrounding communities for all flooring projects.
How much does hardwood floor refinishing cost?
Refinishing typically costs $3–$5 per square foot, depending on floor condition and finish selection. This includes sanding, staining, and applying protective polyurethane coatings.
Can you change floor color during refinishing?
Yes, we offer multiple stain options during refinishing. Our consultants show actual color samples on your floor to help choose the perfect shade for your space.
Do you offer financing options?
Yes, we provide flexible financing through GreenSky for qualified customers to make home improvement projects more accessible and budget-friendly.
How long does installation take?
Most installations complete in 2–5 days depending on project size. We coordinate material acclimation and provide accurate timelines during initial consultations.
What's included in your consultation?
Our free consultation includes space evaluation, material recommendations, cost estimates, and timeline projections. We also demonstrate stain samples and discuss finish options.
Reviews (3)
Brant MacLean
Jul 19, 2018
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We had our living and dining rooms refinished a few years ago, happy with the results. No problems, completed the job in timely manner for the the.
Rebecca Palmerio
Dec 10, 2017
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Communication with Chris was great and all the staff, timely completion of my 2 rooms and hallway was great and floors look wonderful. Going to have.
Denice Ranelli Gardner
Jul 14, 2017
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Just has my living room wood floor refinished Les and his partner were awesome. Hard working, professional and very knowledgeable of the work that.
