Business Details
50+ Years
experience
Emergency
services
Trusted Water Services in Argyle, TX
Established in 1965, Cross Timbers Water Supply has dedicated nearly six decades to providing reliable water services to Denton County residents. We operate as a non-profit public entity, maintaining strict compliance with Texas Commission on Environmental Quality (TCEQ) standards through regular inspections, licensed operators, and comprehensive water testing programs. Our infrastructure investments exceed $17.5 million since 2000, including two elevated storage tanks providing 4.75 million gallons of combined capacity. We serve 2,635 connections across Bartonville, Double Oak, Copper Canyon, and surrounding areas while maintaining zero debt.Our team of TCEQ-certified professionals manages daily operations through advanced SCADA systems monitoring flow rates and pressures. We pioneered water conservation programs offering free irrigation checkups and educational resources. Our board of directors governs under Texas Open Meetings Act transparency requirements. We maintain emergency interconnects with neighboring districts to ensure service continuity. Future planning includes system expansions to support projected population growth through 2040.
Services
Water Distribution
Backflow Prevention
Leak Detection
Water Conservation
Billing Services
Details
- Year established: 1965
Highlights and features
- We've served Denton County since 1965 with proven water distribution expertise
- Our $17.5M infrastructure investments ensure reliable service delivery
- TCEQ-certified operators maintain rigorous water quality standards
- We provide free irrigation system checkups for residential efficiency
- Our emergency interconnects ensure service continuity during disruptions
Associations and certifications
- Texas Commission on Environmental Quality (TCEQ)
Services
Water Distribution
Delivering treated water through 14 miles of upgraded distribution lines and two elevated storage tanks. Our system combines well production with surface water sources to ensure continuous service. Experienced operators maintain infrastructure serving approximately 2,635 connections across Denton County.
Backflow Prevention
Implementing mandatory annual backflow inspection programs with certified testing. We enforce TCEQ requirements for Reduced Pressure Zone device replacements when inspections fail. Licensed professionals manage the state-mandated cross-connection control program.
Leak Detection
Offering free irrigation system checkups to identify leaks and inefficiencies. Licensed irrigators inspect sprinkler components, controller settings, and underground piping systems. Residents receive written reports detailing repair recommendations and estimated water savings.
Water Conservation
Implementing drought management plans with staged watering restrictions. We provide educational resources through virtual classes about sustainable landscaping practices. Our Water My Yard partnership delivers customized irrigation recommendations based on local weather conditions.
Billing Services
Offering convenient paperless billing with automated payment reminders. Customers access payment records and billing history through our secure online portal. Available payment methods include electronic funds transfer, credit, and debit card transactions with immediate account updates.
People
Chad Wolf
General Manager
Veteran water utility leader with 16+ years of public works experience. Oversees system operations and strategic planning. Holds TCEQ licenses and brings construction management expertise to infrastructure development.
Cody Cliatt
Water Superintendent
30+ year utility industry veteran managing daily water operations. Licensed in water treatment, wastewater management, and backflow prevention. Specializes in field operations and emergency response protocols.
Karen Lambert
Billing and Collections
25+ year financial operations specialist managing receivables and payment processing. Implements billing efficiency improvements through digital infrastructure upgrades. Oversees the transition to modern paperless billing solutions.
Ronnie Yohan
Licensed Water Operator
30+ year water utility professional with comprehensive TCEQ licensing. Handles field operations, system maintenance, and water quality assurance. Provides technical expertise for infrastructure upgrades and emergency repairs.
Jason Fulco
Licensed Field Operator
22+ year public works specialist in water treatment and laboratory testing. Maintains systems with B wastewater license and extensive field experience. Specializes in water quality monitoring and distribution system maintenance.
Questions
What water conservation programs do you offer?
We offer free irrigation system checkups, Water My Yard recommendations, and educational resources for efficient water usage.
How can I access my water bill online?
Paperless billing options allow instant payment access through our secure online portal with email/text notifications.
What should I do about water quality issues?
Contact us immediately at 940-584-0780 before contacting a plumber for any water quality concerns.
How often do you test water quality?
We conduct monthly bacteriological testing and triennial chemical analysis per TCEQ requirements.
Can I schedule irrigation system inspections?
Licensed irrigators provide free system checkups through our partnership with Upper Trinity Regional Water District.
