Business Details
50+ Years
experience
Harris County MUD 368: Water & Utility Services in Tomball, TX
Hcmud 368 has been a trusted provider of essential utilities since its establishment in 1973. Originally known as Three Lakes MUD No. 1, we serve over 6,800 residents across 10 subdivisions in Tomball, Texas, offering water supply, wastewater treatment, trash collection, and security services. Our team has implemented critical infrastructure upgrades, including six water wells, two treatment plants, and backup generators to ensure uninterrupted service during emergencies.We achieved a significant reduction in the tax rate from $2.90 to $0.72 per $100 property valuation while maintaining Texas Superior Water Rating recognition for exceptional quality. Our history of proactive planning and modern, well-maintained facilities demonstrates our commitment to reliability and long-term community needs.
Services
Water Supply Services
Wastewater Treatment
Trash Collection
Recycling Services
Storm Pump Stations
Lift Station Maintenance
Emergency Power Systems
Water Quality Testing
Tax Assessment
Security Services
Details
- Year established: 1973
Highlights and features
- We've implemented six water wells and two treatment plants for reliable service
- We maintain automatic standby generators at critical facilities for emergencies
- Our district has reduced tax rates from $2.90 to $0.72 per $100 valuation
- We serve over 4,800 connections across ten subdivisions
- Our facilities received Texas Superior Water Rating for exceptional quality
Associations and certifications
- Texas Superior Water Rating
Services
Water Supply Services
Our district provides reliable water supply through six wells and two treatment plants. Water is sourced from the Chicot and Jasper aquifers with surface water backup. We maintain strict quality standards to ensure safe drinking water for over 4,800 connections.
Wastewater Treatment
We operate and maintain wastewater treatment infrastructure with capacity expansion from 0.9 MGD to 1.275 MGD. Our facilities include automatic standby generators and odor control systems to ensure continuous operation and environmental compliance.
Trash Collection
We offer regular and heavy trash collection services with designated collection days. Our contractor Best Trash provides standardized carts and handles replacement for damaged or stolen units. Collection follows specific guidelines for efficient waste management.
Emergency Power Systems
We maintain automatic standby generators at critical facilities including water plants and lift stations. These systems ensure continued operation during weather-related outages, maintaining essential services for residents during power disruptions.
Security Services
Our expanded constable program provides 100% coverage with seven officers. This enhances response times and safety for residents across our 1059-acre district while maintaining coordination with local law enforcement agencies.
People
Andrew P. Johnson, III
Attorney
Representing the district as legal counsel, Andrew Johnson provides expert legal guidance on municipal utility matters with extensive experience in Texas water law and regulatory compliance.
Mike Plunkett
Operator
As operator for Eagle Water Management, Mike oversees daily water and wastewater operations, ensuring system efficiency and regulatory compliance for the district's critical infrastructure.
Matt Carpenter, P.E.
Engineer
Professional engineer Matt Carpenter provides technical expertise for infrastructure projects, including water well construction and treatment plant expansions that have enhanced district capacity since the 1990s.
R. Craig Rathmann
Financial Advisor
Financial advisor Craig Rathmann guides the district's fiscal strategies, contributing to successful bond refinancing that significantly reduced tax rates while maintaining essential service quality.
Andrew Dunn
Security Coordinator
Andrew coordinates security operations for the district, managing the constable program expansion that provides improved safety coverage and faster response times for residents.
Questions
What services does Harris County MUD 368 provide?
We provide water supply, wastewater treatment, trash collection, recycling services, and security services to residents in Tomball, Texas.
How can I pay my water bill?
You can pay using credit/debit cards, eCheck, ACH, cashier's check, or money order through our online portal, phone systems, or in-person at Eagle Water Management.
How does the district handle emergencies?
We have automatic standby generators at critical facilities and storm pump stations with backup power to maintain service during outages.
What is your service area?
We serve ten subdivisions in Tomball, Texas including Three Lakes, Pinecrest Forest, Northpointe East, and Ashford Grove areas.
Are there recycling programs available?
Yes, we provide recycling carts to each residence and follow specific collection guidelines for curbside recycling services.
How often are water quality reports published?
Annual drinking water quality reports are published each year documenting water quality testing and compliance information.
