We're withdrawing from Pac-Med. Their billing dept is unresponsive with poor customer service. I've asked four times to have a manager call me and no one will. Very frustrating. And my daughter's physician's assistant was very dismissive of her digestion issues. She figured out for herself she is gluton and lactose intolerant, the phys asst should have listened more closely to her symptoms. But the billing issue really drove me away, I just wanted my questions answered.
Why do I have to show up 10 minutes early and wait 20 minutes after my scheduled appointment time.each time?!
While the doctor I saw here was very nice, the facility is being run by a deceitful and dishonest code of conduct. The billing practices here are beyond outrageous and unfortunately, they have found any and every loophole to charge criminal amounts for even office visits, without informing the patient or providing alternatives. If this is how they handle simple office visits, I would definitely not trust them with serious conditions, let alone surgeries. I would HIGHLY recommend seeing a doctor in any other facility not run by Pac Med. As a healthcare professional, I am so disappointed and appalled at how this facility is being run.
Happy St. Paddy's Day (almost)! For a healthy celebration meal, try this variation on Corned Beef & Cabbage in the style of a traditional Irish Coddle, with added veggies, healthy fats and probiotics from sauerkraut!
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