Business Details
44 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
Hays & Sons is a family-owned and veteran-operated damage restoration company with over four decades of experience serving Indiana, Ohio, and Northern Kentucky. Founded in 1982 by Charles Hays and his sons, our mission remains rooted in providing compassionate, timely, and professional emergency services to residential, commercial, and multifamily properties. Our team of certified technicians utilizes advanced technology, including infrared cameras and Matterport digital documentation, to address water damage, mold remediation, fire restoration, and storm repair.Recognized by major insurance companies and accredited as an Owens Corning Preferred Contractor, we prioritize community support through initiatives like Police Appreciation Day and partnerships with organizations such as Make-A-Wish. With 150 employees and eight locations, we offer 24/7 emergency response, backed by a two-year warranty on all restoration work. Our commitment to excellence has earned us national recognition as a top workplace, reflecting our culture of respect, trust, and dedication to restoring properties and lives with integrity.
Services
Water Damage Restoration
Mold Remediation
Fire Damage Repair
Storm Damage Restoration
Board-Up Service
Roof Repair
Interior Renovation
Personal Property Restoration
Details
- Year established: 1982
Highlights and features
- We offer 40+ years of experience in property restoration and emergency services.
- Our teams provide 24/7 emergency response with rapid on-site arrival.
- Certified technicians use advanced technology for water, mold, and fire damage.
- Veteran-owned company committed to community support and veteran employment.
- Recognized by major insurance companies and nationally as a top workplace.
Associations and certifications
- Owens Corning Preferred Contractor
What people say
Quick emergency response
Professional technicians
Compassionate service
Effective mold removal
Trusted by insurance companies
Services
Water Damage Restoration
Our certified technicians respond immediately to water emergencies, using infrared cameras to detect moisture and industrial drying equipment to ensure complete restoration. We secure properties and minimize damage while coordinating with insurance providers for a seamless process. Available 24/7 for residential, commercial, and multifamily properties.
Mold Remediation
We conduct comprehensive mold testing and remediation, utilizing advanced equipment to identify hidden growth and eliminate spores. Our certified team ensures properties are deodorized and free of biological contaminants, with post-remediation testing guaranteeing safety for occupants in homes and businesses.
Fire Damage Repair
From smoke cleanup to structural reconstruction, our certified technicians address all aspects of fire damage. We prioritize property safety, employing odor remediation and reconstruction expertise to restore homes and businesses to pre-damage conditions while supporting clients through insurance claims.
Storm Damage Repair
We repair damage from rain, wind, hail, and lightning with rapid response teams available 24/7. Our services include roof repair, siding replacement, and structural restoration for residential, commercial, and institutional properties, ensuring safety and minimizing downtime after severe weather events.
Board-Up Service
We provide emergency board-up services to protect damaged properties from further exposure or intrusion. This critical service secures structures after water, fire, or storm damage, preventing additional losses while preparing for comprehensive restoration work.
People
Jacob Houk
President
Jacob Houk leads Hays & Sons with a focus on customer care and operational excellence. With decades of restoration experience, he ensures the company maintains its founding commitment to community and quality service.
Troy Bell
Vice President of Operations
Troy Bell oversees daily operations, ensuring rapid response and technical proficiency across all restoration projects. His leadership emphasizes safety, efficiency, and adherence to industry standards.
Mike Kluft
Vice President of Finance
Mike Kluft manages financial strategy and resource allocation for Hays & Sons, supporting sustainable growth while maintaining the company's community-focused values established in 1982.
Jessica Campbell
Director of Human Resources
Jessica Campbell fosters a culture of respect and professional development at Hays & Sons, driving initiatives that earned the company recognition as a national top workplace.
Patrick Baidinger
General Manager - Indianapolis
Patrick Baidinger leads the Indianapolis team with localized expertise in emergency response and property restoration, ensuring swift service delivery aligned with Hays & Sons' 40-year legacy of reliability.
Questions
What areas do Hays + Sons serve?
We serve Indiana, Ohio, and Northern Kentucky with 24/7 emergency response teams strategically located across these regions.
Are your technicians certified?
Yes, our team includes Certified Water Restoration Technicians and Certified Smoke & Odor Remediation Technicians with advanced training.
How does insurance coordination work?
We collaborate directly with major insurance providers to streamline claims, offering documentation and guidance for a stress-free process.
Do you handle both residential and commercial projects?
Yes, we specialize in residential, commercial, and multifamily property restoration, including large-scale institutional repairs.
What emergency services are available 24/7?
Water damage, fire restoration, mold remediation, storm repair, and board-up services are available around the clock.
Is Hays + Sons veteran-owned?
Yes, we are an officially designated Indiana Veteran-Owned Small Business committed to supporting veterans and first responders.
Reviews (2)
Katie Longer Dixon
Jun 06, 2018
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We've had a GREAT experience so far with Hays + Sons taking care of our needs from the damage from the carpet cleaning company. Everyone I've.
Jennifer Malott
Apr 30, 2018
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Overall, just top notch people and service! Everyone has been so professional and easy to deal with and worked very hard to get their people and subcontractors in quickly but most importantly everything was efficient.
