Business Details
Emergency
services
Trusted Commercial Kitchen Equipment Repair Services
Heritage Service Group has built a reputation as a trusted partner for commercial kitchen equipment repair and maintenance. With factory-trained technicians and CFESA-certified professionals, we deliver 24/7 emergency services to minimize downtime for foodservice operators. Our commitment to using genuine OEM parts ensures equipment reliability, safety, and warranty protection. Backed by decades of industry experience, we specialize in tailored preventative maintenance programs and installation services for major manufacturers. Our self-performing model guarantees quality control while optimizing costs for clients.Operating from strategic locations in New Orleans and Pompano Beach, we serve restaurants, hotels, institutions, and government facilities across diverse sectors. Our team's deep expertise in commercial cooking, refrigeration, and warewashing equipment positions us as a one-stop solution for foodservice operators. By combining rapid response times with digital service records, we help businesses maintain operational efficiency and regulatory compliance. Our culture of integrity and customer-centric values drives every interaction, ensuring long-term partnerships built on trust and accountability.
Services
Equipment Repair
Installation
Preventative Maintenance
OEM Parts
Emergency Services
Highlights and features
- We offer 24/7 emergency repair services with factory-trained technicians
- Our team uses only genuine OEM parts for warranty protection
- We implement tailored preventative maintenance programs to extend equipment life
- Our self-performing model ensures quality control and cost efficiency
- We serve diverse foodservice sectors with location-specific expertise
Associations and certifications
- CFESA Certified Company
Services
Equipment Repair
Our CFESA-certified technicians provide 24/7 emergency repair services for commercial kitchen equipment. Using genuine OEM parts ensures optimal performance and warranty protection. Factory training guarantees precise diagnostics and lasting solutions for cooking, refrigeration, and warewashing systems.
Preventative Maintenance
Customized maintenance programs extend equipment lifespan while optimizing energy efficiency. Regular inspections identify potential issues before failures occur, minimizing downtime. Our documented service history helps track maintenance cycles and compliance requirements for foodservice operations.
OEM Parts Supply
We supply manufacturer-certified replacement parts that maintain equipment safety and performance standards. Genuine components ensure proper functionality while preserving warranty validity. Our inventory includes parts for major commercial kitchen equipment brands across all service locations.
Emergency Services
Round-the-clock emergency response teams address critical equipment failures with rapid dispatch. Stocked service vehicles carry common replacement parts for immediate repairs. Our priority service ensures minimal operational disruption for restaurants and hospitality businesses during urgent situations.
Equipment Installation
Factory-authorized installation services ensure proper equipment setup and warranty activation. Our technicians perform site inspections and verify operational parameters during installation. Complete documentation confirms correct installation procedures and manufacturer compliance for new equipment deployments.
Questions
What types of equipment do you service?
We service all commercial kitchen equipment including cooking appliances, refrigeration units, ice machines, and warewashing systems from major manufacturers.
Do you offer emergency repair services?
Yes, we provide 24/7/365 emergency repair services with rapid response times for critical equipment failures.
Are your technicians certified?
Our technicians are factory-trained and CFESA-certified with expertise in commercial foodservice equipment repair.
Do you use genuine replacement parts?
We exclusively use original equipment manufacturer (OEM) parts to ensure proper functionality and warranty protection.
What service areas do you cover?
We serve Louisiana from our New Orleans location and Florida from our Pompano Beach branch, covering commercial clients statewide.
Can you help with preventative maintenance?
Yes, we offer customized preventative maintenance programs to extend equipment lifespan and optimize operational efficiency.
Reviews (3)
Ruben Gonzales
Jun 08, 2018
Report
Thank you for the wonderful partnership with Heritage Parts and the suite life here watching the Rangers.
Nancy Tilton Hand
Apr 03, 2018
Report
Thank you so much for helping me today! Julie was super nice and sent me a useful diagram for my Anvil mixer. She also gave me the guidance I needed to find the right person to help. ~ Nancy
Amber Mynhier
Apr 15, 2015
Report
You will never meet a more hard-working, knowledgeable, caring group of people as the Heritage Parts team. Love this place!
