Business Details
50+ Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Northfield, OH
Jackson Comfort has been dedicated to customer satisfaction for over 95 years, founded on principles of safety and home comfort. Our team prioritizes integrity, exceptional service, and treating employees as family. We guarantee 100% satisfaction with every installation, offering industry-leading warranties and performance assurances. Our commitment to quality includes same-day service, cutting-edge technology, and fully stocked trucks for efficient solutions. With a focus on Northeast Ohio, we serve Summit and Cuyahoga Counties with expertise in heating, cooling, plumbing, and drain services.Our NATE and EPA-certified technicians undergo rigorous training and background checks to ensure professionalism. We stand by our Apples to Apples Guarantee, matching competitive prices and paying $50 if we can't. Our 24/7 emergency service and financing options provide accessibility for all customers. The Jackson Comfort Promise includes a No Lemon Guarantee for equipment failures and a 100% Performance Guarantee for temperature control. This legacy of trust and innovation makes us a leader in home comfort solutions.
Services
HVAC Repair
Plumbing Services
Drain Cleaning
Water Heater Installation
Air Duct Cleaning
Furnace Maintenance
Boiler Repair
Heat Pump Services
Sump Pump Installation
Gas Line Repair
Details
- Year established: 1920
Highlights and features
- Over 95 years serving Northeast Ohio with HVAC expertise
- NATE & EPA certified technicians ensure quality service
- 100% satisfaction guarantee with refund policy
- 24/7 emergency service for urgent home comfort needs
- Longest warranties in the business with performance guarantees
Services
HVAC Repair
Jackson Comfort provides expert HVAC repair services for furnaces, boilers, and heat pumps. Our certified technicians use state-of-the-art tools to diagnose and fix issues quickly. We guarantee proper system performance for five years with annual maintenance.
Plumbing Services
Our licensed plumbers handle everything from leak detection to water heater installation. We offer emergency plumbing services and specialize in repiping and drain clearing. All work includes industry-leading warranties for customer peace of mind.
Drain Cleaning
Professional drain and sewer line services include hydro jetting, camera inspections, and rooter service. Our team uses advanced technology to clear blockages and maintain proper drainage systems. Preventative maintenance plans help avoid future issues.
Water Heater Repair
We service all water heater types including tankless systems. Our technicians provide same-day installations and emergency repairs. The No Lemon Guarantee covers replacements within the first year of installation.
Air Duct Cleaning
Professional air duct cleaning improves indoor air quality and system efficiency. Our NADCA-certified technicians use specialized equipment to remove contaminants. We also offer duct repair and installation services.
People
Doug J.
General Manager
With decades of HVAC experience, Doug oversees daily operations ensuring technical excellence and customer satisfaction across all service areas.
Gary J.
Director of Finance
Gary manages financial operations with a focus on sustainable growth and maintaining competitive pricing for customer affordability.
Kaitlyn G.
Customer Experience Manager
Kaitlyn leads client relations initiatives, implementing training programs to maintain Jackson Comfort's 100% satisfaction guarantee standards.
Jake Y.
Commercial Operations Manager
Jake coordinates commercial HVAC projects, ensuring timely execution while maintaining compliance with industry safety and quality standards.
Nolan S.
Residential Sales Manager
Nolan connects homeowners with customized comfort solutions, leveraging product knowledge to recommend optimal heating and cooling systems.
Questions
What services does Jackson Comfort offer?
We provide HVAC repair/installation, plumbing services, drain cleaning, water heater solutions, and indoor air quality improvements in Northeast Ohio.
Do you offer emergency services?
Yes, our 24/7 emergency service responds to urgent heating, cooling, and plumbing issues year-round.
Are financing options available?
Yes, we offer simple financing plans for HVAC installations and major plumbing projects with approved credit.
What areas do you serve?
We serve Summit and Cuyahoga Counties, including Northfield, Akron, Cleveland, and surrounding communities.
Do you guarantee your work?
We offer a 100% satisfaction guarantee, No Lemon Guarantee, and performance warranties up to five years.
How quickly can you schedule service?
We provide same-day service when requested before 2 PM for emergency repairs and installations.
Reviews (3)
Lillie Williams
Jan 08, 2020
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Outstanding service! Technician was very personable and provided detailed explanations throughout the process. Will definitely recommended Jackson Comfort
Ken Johnson
Nov 15, 2018
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Great service with Jackson getting our boiler up to par. Courteous and knowledgeable technicians did a great job! Thanks, Jackson's.
Virginia Norante Schmidt
Nov 07, 2018
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We have been a customer for 10+ years. Tech Joe is very knowledgeable and friendly. We have great confidence in Joe and Jackson Comfort.
