Business Details
21 Years
experience
Emergency
services
24/7 Emergency Water Damage Restoration Services
1st Response Restoration has been serving Southern Nevada since 2005, providing 24/7 emergency water damage, fire, and mold restoration services. Our team of certified technicians utilizes cutting-edge technology and IICRC-certified methods to address property damage efficiently. With over two decades of combined experience in the restoration industry, owners Jaycob and Lisa Garcia lead a team that prioritizes rapid response, transparent communication, and adherence to strict ethical standards.We maintain rigorous training programs for our staff, ensuring expertise in psychrometric drying techniques, structural assessment, and insurance claims processing. Our commitment to quality is demonstrated through direct billing partnerships with major insurance providers and a documented history of successful restoration projects across Clark County. The company invests in ongoing education for industry professionals while maintaining 24/7 availability to address emergencies promptly.
Services
Water Damage
Fire Restoration
Mold Remediation
Emergency Services
Insurance Claims
Details
- Year established: 2005
Highlights and features
- 24/7 emergency response with average arrival time under 2 hours
- IICRC-certified technicians using psychrometric drying methodology
- Direct billing available with all major insurance providers
- Advanced moisture detection technology with thermal imaging
- Family-owned business with local Las Vegas expertise
Associations and certifications
- IICRC/Clean Trust
What people say
Extraordinary fast response
Knowledgeable and proficient
Professional and informative
Excellent service
Thorough and helpful
Services
Water Damage
Our water damage restoration service addresses all three categories of water contamination. Using thermal imaging and moisture meters, we identify hidden saturation and implement psychrometric drying techniques. Emergency extraction teams respond within 2 hours, employing industrial air movers and dehumidifiers to prevent secondary damage. The process includes structural drying, content preservation, and documentation for insurance claims.
Fire Restoration
Fire and smoke damage restoration involves complete pack-out services, soot removal, and odor elimination. Our technicians use HEPA filtration systems and ozone treatments to restore air quality. We handle content inventory, structural cleaning, and HVAC decontamination while coordinating with insurance adjusters. The process includes odor neutralization and restoration to pre-loss condition.
Mold Remediation
Professional mold remediation follows IICRC S520 standards with containment protocols and HEPA vacuuming. We identify moisture sources, remove contaminated materials, and implement air filtration. Post-remediation testing ensures safety standards. Our process prevents cross-contamination and includes structural drying to prevent recurrence.
Emergency Services
Available 24 hours daily, our emergency service handles water intrusion, fire damage, and mold issues. Rapid response teams deploy within 120 minutes, equipped with extraction units and drying technology. We maintain direct communication with insurance providers and provide continuous updates throughout the mitigation process.
Insurance Claims
We facilitate direct billing with all major insurance companies, providing detailed documentation for claims. Our team coordinates with adjusters, maintains compliance with policy requirements, and offers continuing education to insurance professionals about restoration standards and processes.
People
Jaycob Garcia
General Manager
Jaycob Garcia founded 1st Response Restoration after 20 years in Las Vegas. With UNLV business education, he oversees technician training and production crews. His hands-on experience in all operational roles ensures quality control across restoration services.
Lisa Garcia
Operations Manager
Lisa Garcia manages estimating and administrative operations. A UNLV computer science graduate, she implements systems for efficient claims processing and client communication while overseeing three children and family commitments.
Questions
What areas do you service?
We provide emergency restoration services throughout Southern Nevada including Las Vegas, North Las Vegas, Henderson, and surrounding communities.
Do you handle insurance claims?
Yes, we work directly with all major insurance providers and offer direct billing to streamline your restoration process.
What emergency services are available?
We offer 24/7 water damage, fire restoration, and mold remediation services with response times under 2 hours.
How do you handle mold remediation?
Our mold removal follows IICRC S520 standards with containment, HEPA filtration, and post-remediation testing for safety verification.
What technology do you use?
We employ thermal imaging, moisture meters, industrial air movers, and dehumidifiers to ensure complete drying and documentation.
Are your technicians certified?
All technicians are IICRC-certified with ongoing training in psychrometric drying and structural restoration techniques.
