Business Details
39 Years
experience
Emergency
services
Expert Plumbing, Heating & Remodeling Services in Connecticut
Since 1987, W.B. Dickenson has been a trusted provider of plumbing, heating, and remodeling services across Connecticut. Founded as a one-man operation in Manchester, CT, weve grown into a full-service company with a 12,000-square-foot facility in South Windsor, featuring dedicated showrooms for kitchens and bathrooms. Our team of certified technicians specializes in residential and commercial plumbing repairs, boiler installations, and comprehensive remodeling projects, including tile work and cabinet upgrades. We prioritize customer satisfaction through transparent pricing, prompt service, and a commitment to quality, evidenced by our longstanding relationships with suppliers like A.O.Smith. With decades of combined experience, we offer 24-hour emergency assistance and serve over 20 towns, maintaining a reputation for reliability and expertise. Our focus on innovation, such as tankless water heater installations, ensures clients receive modern, efficient solutions tailored to their needs.
Services
Plumbing Repairs
Heating Systems
Water Heater Installation
Bathroom Remodeling
Kitchen Remodeling
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in Connecticut plumbing and heating services.
- Our certified technicians handle emergency repairs and large-scale installations with equal expertise.
- We offer 24-hour emergency service for urgent plumbing and heating issues.
- Our team provides transparent pricing with no hidden fees for all projects.
- We serve over 20 towns across Connecticut with reliable, local expertise.
What people say
Great company
Extremely accommodating
High quality of work
Could not be happier
Services
Plumbing Repairs
We provide comprehensive plumbing repairs for residential and commercial properties, including gas piping, drain cleaning, and fixture installations. Our certified technicians address emergencies like frozen pipes and sewage issues promptly. With competitive pricing and same-day service, we ensure reliable solutions for all plumbing needs.
Heating Systems
Our heating services include boiler installation, radiator repairs, and baseboard heating maintenance. We service hydronic and steam systems for both residential and commercial clients. With 24-hour emergency support, we guarantee timely assistance during cold New England winters, ensuring optimal system performance.
Water Heater Installation
We install A.O. Smith natural gas, propane, electric, and hybrid-electric water heaters. Emergency replacements are completed the same day, including removal of old units. Our competitive pricing and contractor-grade equipment ensure durable, energy-efficient solutions for homes and businesses.
Bathroom Remodeling
Our full-service bathroom remodeling includes tile installation, fixture upgrades, and custom cabinetry. We offer showroom consultations with design experts and use premium materials for durable, aesthetically pleasing results. Projects are managed from concept to completion with attention to detail.
Kitchen Remodeling
We specialize in kitchen renovations featuring Bertch Legacy cabinets, countertop installations, and layout redesigns. Our team provides personalized design consultations and executes projects with precision. Showroom displays help clients visualize options before starting renovations.
People
Tom McLaughlin
Owner
Tom McLaughlin acquired W.B. Dickenson in 1987 and expanded it from a small shop to a 12,000-square-foot facility. He pioneered bathroom remodeling services in the 1990s and established showrooms for client inspiration.
T.J. McLaughlin
Remodeling Manager
T.J. McLaughlin leads the remodeling division, growing it into a premier service with updated showrooms and partnerships like Bertch Legacy cabinets. He focuses on modern design trends and client satisfaction for kitchen and bathroom projects.
Questions
What services does W.B. Dickenson offer?
We provide plumbing repairs, heating system installations, water heater replacements, and kitchen/bathroom remodeling. Emergency services are available 24/7 for urgent issues.
Do you service commercial properties?
Yes, we handle both residential and commercial plumbing, heating, and remodeling projects across Connecticut.
What areas do you serve?
We serve over 20 towns in Connecticut, including Manchester, South Windsor, East Hartford, and West Hartford.
Are emergency services available?
Yes, we offer 24-hour emergency plumbing and heating services for urgent repairs.
Do you provide warranties?
We stand behind our work with competitive warranties on installations and repairs. Specific terms vary by service.
Can I view remodeling examples?
Yes, our South Windsor showroom features full kitchen and bathroom displays. Visit our website for photo galleries of past projects.
Reviews (1)
Marc Forschino
Dec 30, 2017
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I have used these guys for many project personal and my investment properties. They always have showed up on time and Always have been very good with there price. Ive had toilets, sinks, water heaters, installed and just recently had a whole kitchen remodeled They were fast and honest and i would highly recommend.
