Business Details
45 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Western NY
Sunset Plumbing & Heating has been a trusted provider of plumbing, heating, and cooling solutions in Western New York since 1981. Founded by John, the business initially focused on new construction projects before transitioning to service work as its reputation grew through word-of-mouth referrals. Johns son Dave joined the company in the late 1990s after earning a degree in Construction Technology and becoming a master plumber, solidifying the family-owned and operated legacy. The company prioritizes personalized service, with John and Dave handling every job to ensure familiarity with clients homes and needs. Their commitment to quality, transparency, and fair pricing has earned them an A+ rating with the Better Business Bureau and numerous positive reviews. With over 45 years of combined experience, they specialize in residential and light commercial projects, offering services ranging from drain repairs to tankless water heater installations.Their focus on customer satisfaction, competitive pricing, and use of high-quality materials like Bradford White water heaters and Navien tankless systems ensures long-term reliability. They serve areas including Amherst, Buffalo, Clarence, and Niagara County, emphasizing prompt emergency response and preventive maintenance. Their low overhead allows them to avoid upselling unnecessary services, ensuring clients receive only what they need. Sunset Plumbing & Heating remains a small, dedicated team committed to building lasting relationships with homeowners and businesses alike.
Services
Plumbing Repairs
Heating Services
Cooling Systems
Tankless Water Heaters
Sewer Line Replacement
Gas Line Repairs
Furnace Maintenance
Drain Cleaning
Backflow Certification
Toilet Installations
Details
- Year established: 1981
Highlights and features
- We are a family-owned business with over 45 years of combined experience.
- The owner personally handles every job for consistent, reliable service.
- We use high-quality materials like Bradford White and Navien products.
- Our competitive pricing ensures no unnecessary upselling or hidden fees.
- We maintain an A+ rating with the Better Business Bureau.
Associations and certifications
- BBB
What people say
Prompt service
Professional technicians
Fair pricing
Reliable emergency help
Quality installations
Services
Plumbing Repairs
We handle all plumbing issues, from minor leaks to major pipe replacements. Our certified technicians use durable materials like Bradford White water heaters to ensure long-term reliability. Clients appreciate our prompt emergency response and transparent pricing.
Tankless Water Heaters
We install and repair Navien tankless water heaters, providing energy-efficient hot water solutions. Our expertise ensures optimal performance and longevity, with clients praising our fair quotes and professional service.
Sewer Line Replacement
Our team performs full sewer line replacements using modern techniques. With over 40 years of experience, we guarantee durable results and minimal property disruption, backed by positive customer reviews.
Heating Services
We offer furnace and boiler repairs, installations, and annual maintenance. Our preventive care extends system life, while emergency services ensure comfort during winter breakdowns in Western New York.
Drain Cleaning
No drain is too clogged for our team. We use advanced tools to clear blockages efficiently, preventing future issues. Clients trust our expertise for both residential and commercial drain maintenance.
People
John
Owner
John founded Sunset Plumbing & Heating in 1981. With over 40 years as a master plumber, he oversees all jobs personally, ensuring quality and customer satisfaction in every project.
Dave
Co-Owner
Dave joined the business in the late 1990s after earning a Construction Technology degree. A certified master plumber, he specializes in tankless systems and ensures every job meets high standards.
Questions
What services does Sunset Plumbing and Heating offer?
We provide plumbing, heating, and cooling services including repairs, installations, and maintenance for residential and commercial properties in Western New York.
Do you offer emergency services?
Yes, we provide emergency plumbing and heating services outside regular hours, including weekends.
Which areas do you serve?
We serve Amherst, Buffalo, Clarence, Tonawanda, Niagara County, and surrounding areas in Western New York.
Are your technicians certified?
Yes, our team includes master plumbers certified in tankless systems, backflow testing, and HVAC maintenance.
What payment methods do you accept?
We accept major credit cards and cash payments. Specific options can be confirmed at the time of service.
Reviews (3)
Catherine Tanner
Jun 28, 2016
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We were in need of plumbing with a leak dripping from the piping into the basement. We googled plumbers and fortunately called Sunset. They were able.
Nana Dew
Nov 06, 2015
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The BEST call we ever made! Sunset Plumbing were Clean workers, professional and above all, very friendly and reasonably priced. John and his worker.
Stephanie Fulks West
Mar 31, 2014
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John was honest and sincere, no hard sell. Did the job (water heater) quickly and well, cleaned up carefully. I will definitely use Sunset again.
