Business Details
41 Years
experience
Emergency
services
Reliable HVAC & Plumbing Services in Charlotte
Founded in 1985, Brothers Air, Heat & Plumbing has established itself as a trusted leader in HVAC and plumbing services across Charlotte, NC, and surrounding areas. With over 30 years of experience, our team of NATE-certified technicians delivers expert repairs, installations, and maintenance for residential and commercial clients. Backed by a 100% satisfaction guarantee, we prioritize customer trust through transparent pricing, no hidden fees, and 24/7 emergency availability. Our commitment to excellence is reflected in our BBB accreditation, industry-leading training, and a fleet of over 100 service trucks ensuring prompt response times.We specialize in HVAC systems, tankless water heaters, sewer line repairs, and indoor air quality solutions, serving communities from Rock Hill, SC, to Concord, NC. Our Pro Service Plan offers annual maintenance and priority scheduling, while flexible financing options make essential home comfort upgrades accessible. Recognized as the Best HVAC Company in Charlotte, we combine local expertise with national standards to deliver reliable, long-term solutions for every client.
Services
AC Installation
Heating Repair
Plumbing Maintenance
Water Heater Services
Sewer Line Repair
Drain Cleaning
Emergency HVAC
Indoor Air Quality
Tankless Water Heaters
Gas Line Services
Details
- Year established: 1985
Highlights and features
- 30+ years serving Charlotte with NATE-certified technicians
- 100% satisfaction guarantee on all HVAC and plumbing work
- 24/7 emergency response for urgent heating and cooling needs
- BBB-accredited with a proven track record of 100,000+ satisfied customers
- Flexible financing options for HVAC replacements and plumbing upgrades
Associations and certifications
- Better Business Bureau
- North American Technician Excellence
What people say
Knowledgeable technicians
Timely emergency response
Professional courteous staff
Satisfaction guaranteed repairs
Affordable financing options
Services
AC Repair
Our NATE-certified technicians provide fast, reliable air conditioning repairs for Charlotte's hot summers. Using advanced diagnostic tools, we identify issues like refrigerant leaks, compressor failures, and thermostat malfunctions. Emergency services restore cooling within hours, with transparent pricing and parts warranties ensuring long-term system performance.
Heating Installation
We install energy-efficient heating systems including gas furnaces, heat pumps, and hybrid models tailored to North Carolina's climate. Our experts calculate precise BTU requirements for your home size, ensuring optimal comfort and lower utility bills. Financing options and manufacturer warranties make upgrades affordable while extending system lifespan through proper sizing and installation.
Plumbing Repair
From leaky faucets to sewer line replacements, our licensed plumbers handle residential and commercial emergencies 24/7. Trenchless repair options minimize property disruption, while hydro-jetting clears stubborn drain clogs. We specialize in tankless water heater installations and polybutylene pipe replacements, backed by a 100% satisfaction guarantee on all labor and parts.
Water Heater Services
We service and install traditional tank and tankless water heaters with energy-saving models reducing utility costs by up to 30%. Emergency repairs address leaks and heating failures within hours, while annual maintenance extends system life. Financing plans and tax credits make upgrading affordable, with same-day replacements available for qualifying systems.
Emergency HVAC
Our 24/7 emergency service responds to critical HVAC failures within 2 hours across Charlotte and surrounding areas. Technicians carry common replacement parts for immediate fixes, with after-hours pricing matching regular business hours. From frozen coils to complete system breakdowns, we restore comfort quickly while explaining repair options and preventing future issues through maintenance plans.
Questions
What areas do you service?
We serve Charlotte, Rock Hill, Gastonia, Concord, Huntersville, and surrounding areas in North and South Carolina.
Do you offer emergency services?
Yes, our 24/7 emergency HVAC and plumbing repair team responds within 2 hours across the Charlotte metro area.
Are financing options available?
Yes, we offer 8.99% APR financing through EnerBank USA for qualifying HVAC and plumbing projects over $3,500.
What HVAC brands do you install?
We install leading brands including Amana, Goodman, Carrier, and Rheem, with energy-efficient models qualifying for tax credits.
Do you provide maintenance plans?
Our Pro Service Plan includes twice-yearly HVAC tune-ups, priority scheduling, and 15% off repairs to prevent breakdowns.
Are technicians licensed and insured?
All technicians are NATE-certified, licensed, and covered by liability insurance with background-checked employees in uniform.
Reviews (4)
Trish Stokes Strasser
Oct 19, 2022
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The technician, Charles Nelson was very professional and extremely knowledgeable, and explained everything to me that he did! In addition to him, being, super friendly, and very respectful, I would highly recommend Brothers Heating, Cooling, Plumbing!
Helen Kovacs
Sep 06, 2022
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Very professional. Very prompt service, our service technician/plumber assessed the problem and gave a fair estimate. Explained all of our options. I would definitely recommend him.
Richard John Chacon
Aug 23, 2022
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Service Technician Michael Bungay was courteous, efficient, and professional in every way. He explained the AC problem that I had in a way that was easy to understand. Most importantly, Michael offered a cost effective solution to the problem.
Thus, I highly recommend turning to Brothers for all of your AC and heating needs.
Thus, I highly recommend turning to Brothers for all of your AC and heating needs.
Candice Adams
Jul 20, 2022
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My service technician was very efficient and thorough. He explained everything in detail and was honest and helpful. He provided top notch customer service. Thank you Jeff.
