John Tutle is our Business Development Specialist in the New River Valley. John and his wife Sharon live and work in the New River Valley and are very active in community service. John sits on the board of the Montgomery County Chamber of Commerce, as well as a the Montgomery County Economic Development Authority, and the Red Cross. He is a member of the Montgomery Co. Rotary Club, the Blacksburg Sports Club and the NRV SHRM. Kevin Lancaster is Vice President of Operations and General Manager. Kevin joined SERVPRO of Roanoke County in 2007 and now has 27+ years of experience in the Fire & Water Restoration business.

Here in the New River Valley, we see a variety of storms roll through our area with each season. We see everything from hurricanes and flooding to snow storms and freezes, and each one can be just as detrimental to our community as the others. Whether you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Montgomery & Pulaski Counties can respond immediately to storm and flooding conditions.

As experts in deodorization, SERVPRO of Montgomery & Pulaski Counties is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure. We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

SERVPRO of Montgomery & Pulaski Counties excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required. We carefully inspect and test fabrics to determine which of our System's five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. A good rule-of-thumb is to clean drapes approximately every two years. A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.

Here at SERVPRO of Montgomery & Pulaski Counties, we understand when you call us following the discovery of water damage, you may be feeling confused, stressed, and vulnerable. When your Montgomery County home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly.

SERVPRO of Montgomery & Pulaski Counties understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." SERVPRO of Montgomery & Pulaski Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Montgomery & Pulaski Counties can also mitigate mold and mildew from your home or business, as well as provide trauma and crime scene cleanup services.

Commercial cleaning and restoration present unique challenges. You need a company that provides excellent results while minimizing the disruption to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Montgomery & Pulaski Counties has the training and expertise to help make it "Like it never even happened." It does not take long for one sick employee to infect multiple coworkers within a space. Whether is be a school atmosphere, a business office, or a storefront, do not let the flu or cold take over your environment.

SERVPRO of Montgomery & Pulaski Counties Professionals routinely inspects the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe. Our team starts off the cleaning process by using a patented piece of equipment called a roto-scraper. This device automatically adapts to the shape of your ducts to remove all debris and filth in the duct. The next step we use is a powerful push-pull air delivery and collection system.

They did an absolutely wonderful job. Amanda was very professional and very sweet! I would recommend her as a great employee and a great reference to clean My friends and families carpet!

On Thanksgiving 2016, we lost our house to a fire. When our whole world was in complete chaos the wonderful people at ServPro in Salem stepped in to save the day! I can not begin to express how thankful we were to have these people on our side. From day one when they came to assess the damage until the house was completely finished they have been a blessing! Morgan and his staff cleaned up all of that mess to prepare for the rebuild. They were all wonderful! They even brought us a goodie bag of essentials and even one for the dogs. When the project was complete they brought a beautiful plant and a welcome mat! Then David Duffy and his team rebuilt us a beautiful home! They were kind, compassionate, caring and informative througout this whole process! I cannot say enough positive things about this company and these people. They gave us our home back and they did it in the most professional and caring way possible. They answered questions and came in under our deadline! I would recommend them without question110%!

Over $1300 to put 1 dehumidifier and 4 fans in a 10 by 12 room to get the water out of the carpet. What a rip off! This company makes a killing, they find any fee they can to charge and do it because they get the money from the insurance companies! I will never use them nor recommend them to anyone! Stay away from this company unless you're prepared to empty your pockets!

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