Business Details
48 Years
experience
Your Trusted Partner for Residential Cleaning Services
Five Star Maid Service has been delivering exceptional residential cleaning solutions since 1978. Founded by Ginny Jerkins' mother as Dial-A-Maid in Charlotte, the company expanded under Ginny's leadership to serve the Lake Norman area in 1996. Our family-owned business takes pride in treating clients like family, maintaining homes with meticulous attention to detail. We specialize in eco-friendly cleaning products and pet-safe services, ensuring a healthy environment for all households. With decades of experience, we've built lasting relationships with clients spanning multiple generations. Our commitment to quality and affordability has made us a trusted name in home care services across Denver and surrounding communities.We offer flexible scheduling options to accommodate busy lifestyles while maintaining consistent, reliable service. Our team's expertise extends to specialized cleaning tasks including kitchen maintenance, bathroom sanitization, and post-construction cleanups. Recognized for our personalized approach, we tailor each service to meet individual client needs and preferences. Backed by 35 years of industry experience, we continue to uphold the high standards established at our founding.
Services
Residential Cleaning
Kitchen Cleaning
Bathroom Cleaning
Move-In Cleaning
Window Cleaning
Oven Cleaning
Refrigerator Cleaning
Details
- Year established: 1978
Highlights and features
- We offer 35 years of experience in residential cleaning services
- Our team uses only eco-friendly, pet-safe cleaning products
- Family-owned business with multi-generational client relationships
- Customized cleaning plans tailored to individual home requirements
- Specialized expertise in post-construction and move-in cleanings
What people say
Arrive on time
Clean down to the finest detail
Terrific service
House sparkle
Extra time
Services
Residential Cleaning
Our comprehensive residential cleaning service covers all home areas with customized attention to detail. We use eco-friendly products and pet-safe solutions while maintaining strict confidentiality. Our experienced team adapts to each home's unique requirements, ensuring consistently spotless results that exceed expectations.
Kitchen Cleaning
Specialized kitchen cleaning includes granite and quartz countertop care, appliance maintenance, and cabinet sanitization. We focus on food preparation areas while preserving your kitchen's investment value. Our process ensures hygienic surfaces and organized spaces that maintain your kitchen's optimal condition.
Bathroom Cleaning
Thorough bathroom cleaning addresses delicate fixtures and high-moisture areas with appropriate cleaning agents. We sanitize toilets, tubs, and showers while maintaining tile and grout quality. Our attention to detail ensures both aesthetic appeal and proper hygiene in all bathroom environments.
Move-In Cleaning
Comprehensive move-in cleaning prepares homes for new occupants with deep-cleaning protocols. We address all surfaces and hard-to-reach areas, ensuring pristine conditions for new residents. This service includes window cleaning and appliance sanitization for a fresh start in your new space.
Window Cleaning
Professional window cleaning service covers interior and exterior glass surfaces with streak-free results. We clean windowsills and tracks while maintaining surrounding areas. Our process enhances natural light penetration and improves overall home appearance through meticulous glass care.
People
Virginia Ginny Jerkins
Owner and Operator
Ginny Jerkins has led Five Star Maid Service since 1996, continuing the family legacy started in 1978. With over 35 years in the industry, she maintains hands-on oversight of daily operations while ensuring personalized client relationships remain central to the business.
Questions
What areas do you service?
We serve Denver, Charlotte, Huntersville, Mooresville, Cornelius, and surrounding areas in North Carolina.
Do you use eco-friendly cleaning products?
Yes, we exclusively use environmentally friendly cleaning solutions that are safe for pets and families.
How often can services be scheduled?
We offer weekly, bi-weekly, monthly, or on-demand cleaning services tailored to your specific needs.
Are your staff members trained and insured?
All our cleaning professionals receive comprehensive training and we maintain proper business insurance coverage for client protection.
Can I request special cleaning tasks?
Yes, we accommodate special requests and customize cleaning plans to meet individual household requirements.
What payment methods do you accept?
We accept major credit cards and checks for our cleaning services. Payment details are confirmed during booking.
