Business Details
39 Years
experience
Emergency
services
Trusted HVAC Services in Arlington, TX
Metro Express Service has been a trusted provider of HVAC solutions in the Dallas-Fort Worth metroplex since 1987. Our family-owned business combines decades of industry experience with a commitment to customer satisfaction, offering 24/7 emergency services and a team of factory-trained technicians. We specialize in air conditioning repair, heating installation, and system maintenance, serving both residential and commercial clients across North Texas. Our dedication to quality is reflected in our A+ Better Business Bureau rating and partnerships with leading manufacturers like Trane. We prioritize transparent communication, upfront pricing, and tailored solutions to meet each client's unique comfort needs.With multiple service locations and a fleet of over 50 vehicles, we ensure prompt response times and reliable service. Our comprehensive approach includes energy efficiency assessments, indoor air quality improvements, and financing options to make modern HVAC systems accessible. By maintaining rigorous training programs and investing in advanced diagnostic tools, we consistently deliver efficient, long-lasting solutions that enhance home comfort and reduce energy costs.
Services
AC Repair
Heating Installation
Furnace Maintenance
Plumbing Services
Electrical Inspections
Water Heater Repair
Thermostat Installation
Emergency HVAC Service
Indoor Air Quality
Commercial HVAC
Details
- Year established: 1987
Highlights and features
- 24/7 emergency HVAC services with rapid response times
- Factory-trained technicians certified in latest HVAC technologies
- Transparent pricing with no hidden fees
- A+ Better Business Bureau rating for customer trust
- Free service calls with repairs and 1-year warranties
Associations and certifications
- Better Business Bureau
What people say
24/7 emergency service
Professional technicians
Transparent pricing
Energy bill reduction
Quick response times
Services
AC Repair
Our certified technicians provide rapid diagnosis and repair of air conditioning systems, including refrigerant leaks, compressor issues, and thermostat malfunctions. We use advanced diagnostic tools and stock common replacement parts for same-visit repairs. Emergency services are available 24/7 to restore cooling during peak summer months.
Heating Installation
We install high-efficiency heating systems from trusted brands like Trane, ensuring proper sizing and SEER-rated performance. Our NATE-certified technicians follow manufacturer guidelines for optimal installation and provide detailed system operation training to homeowners.
Plumbing Services
Our licensed plumbers handle leak detection, pipe repairs, and fixture installations with minimal disruption to property. We offer 24/7 service for burst pipes and water damage prevention, using state-of-the-art camera inspections for accurate diagnostics.
Thermostat Installation
We upgrade existing systems to programmable and smart thermostats that optimize energy usage while maintaining comfort. Our technicians ensure compatibility with existing HVAC equipment and provide full functionality training for models like Honeywell and Nest.
Commercial HVAC
We provide tailored HVAC solutions for commercial properties, including preventive maintenance plans, system upgrades, and emergency repairs. Our team understands business continuity needs and works after-hours to minimize operational disruption.
People
Randy Murphy
Founder
Randy Murphy established Metro Express Service in 1987 after gaining experience in his father's HVAC business. Recognized as a top Trane dealer for eight years, he oversees operations while maintaining commitment to customer satisfaction and technical excellence.
Adam Eckl
Service Technician
Adam Eckl is a factory-certified technician known for prompt, thorough service. He handles complex diagnostics and repairs while explaining technical details clearly to customers. His 2018 service earned multiple five-star reviews for professionalism and efficiency.
Questions
What HVAC services do you offer?
We provide AC repair, heating installation, furnace maintenance, thermostat services, and emergency HVAC support for residential and commercial clients.
Do you offer 24/7 emergency service?
Yes, our technicians are available 24 hours a day, 7 days a week for urgent HVAC issues.
What areas do you serve?
We serve Arlington, Dallas, Fort Worth, Plano, Carrollton, and surrounding North Texas communities.
Are financing options available?
Yes, we offer financing plans to qualified customers for new HVAC system installations.
What brands do you work with?
We specialize in Trane systems and service all major HVAC brands with factory-certified expertise.
Videos
