Business Details
25 Years
experience
Your Trusted Pool Service Experts in Medford
Water Pros has been a trusted name in pool care since 2001, providing exceptional maintenance, repair, and product solutions for above-ground pools in Medford, OR. Our factory-trained technicians combine over two decades of experience with specialized expertise in pool systems, ensuring every service meets the highest standards of quality and reliability. We prioritize customer satisfaction through personalized support, including free water analysis, comprehensive maintenance plans, and access to premium chemicals and accessories.As a family-owned business, we emphasize transparency, ethical practices, and community trust, serving both first-time pool owners and long-term clients. Our commitment to innovation and customer-centric service has earned us a reputation as Medford's top choice for stress-free pool ownership.
Services
Pool Maintenance
Spa Maintenance
Pool Repairs
Pool Chemicals
Water Testing
Details
- Year established: 2001
Highlights and features
- We have over 20 years of experience in above-ground pool maintenance.
- Our team consists of factory-trained technicians certified by leading brands.
- We guarantee 100% customer satisfaction with every service call.
- We offer free water analysis and customized maintenance plans.
- We are a locally owned business serving Medford since 2001.
Associations and certifications
- National Association of Independent Business
What people say
GREAT customer service
Extremely knowledgeable
Always helpful
Factory-trained technicians
20 years of loyalty
Services
Pool Maintenance
Our comprehensive pool maintenance plans ensure clean, safe, and functional pools year-round. Services include water chemistry balancing, debris removal, filter cleaning, and equipment inspections. Weekly, bi-weekly, and monthly options available to suit seasonal needs and budget requirements.
Spa Maintenance
Keep your spa in optimal condition with regular maintenance covering water testing, filter cleaning, and equipment checks. Our technicians ensure proper sanitation and mechanical performance for relaxing spa experiences without unexpected breakdowns.
Pool Repairs
We diagnose and repair pool equipment issues including pumps, heaters, and liners. Our factory-trained technicians handle leaks, cracks, and mechanical failures using genuine parts to restore functionality and prevent future problems.
Pool Chemicals
Stock up on essential pool chemicals like chlorine tablets, algaecide, and pH balancers. Our products come from trusted suppliers to maintain water clarity, prevent algae growth, and ensure swimmer safety through proper sanitation.
Water Testing
Get free professional water testing for chlorine levels, pH balance, alkalinity, and calcium content. Our quick analysis identifies chemical imbalances and provides tailored recommendations to maintain healthy pool water conditions.
People
John
Technician
John is a factory-trained technician specializing in pool equipment repairs and installations. With over a decade of experience, he provides clear communication and efficient solutions for pump replacements and system diagnostics.
Rhonda
Customer Service
Rhonda assists customers with water testing, chemical recommendations, and maintenance planning. Her patient approach helps first-time pool owners understand water chemistry and maintenance requirements effectively.
Questions
What pool services do you offer in Medford?
We provide pool maintenance, spa care, equipment repairs, chemical sales, and free water testing. Our services cover all aspects of above-ground pool ownership in Medford and surrounding areas.
How experienced are your technicians?
Our team includes factory-trained technicians with over 20 years of combined experience. We receive specialized training from leading equipment manufacturers to ensure proper repair techniques.
Do you offer free water testing?
Yes, we provide free water analysis to check chlorine levels, pH balance, alkalinity, and calcium content. This service helps maintain safe swimming conditions without charge.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all services and product purchases at our Medford location.
Are you available for emergency repairs?
We handle urgent pool issues during regular business hours (Mon-Sat 10am-5pm). For critical problems outside these hours, we recommend contacting us first thing the next business day.
Do you service all pool brands?
Yes, our technicians repair all major above-ground pool brands. We also carry compatible parts and accessories for various pool models and systems.