Business Details
31 Years
experience
Emergency
services
Your Trusted Facility Management Partner in the Pacific Northwest
MSNW Group has been delivering comprehensive facility maintenance solutions since 1995. Founded in Ferndale, Washington, our company began with a small team of 10 employees and has grown to over 250 dedicated professionals serving Washington, Oregon, and Idaho. Our expertise spans janitorial services, landscaping, snow removal, floor care, and construction maintenance, supported by industry certifications including BSCAI, IICRC, and ASCA. We prioritize sustainability through green cleaning practices and integrated pest management while maintaining a strong commitment to community involvement. With 30 years of experience, we combine proven systems with innovative approaches to meet evolving client needs. Our safety-first culture and investment in employee training ensure reliable service delivery across 10 million square feet of commercial properties. Recognized as a Top 100 Snow Contractor and Inc. 5000 Fastest Growing Company, we continuously refine our processes to exceed client expectations.Our leadership team includes certified building service executives and snow professionals who bring decades of industry knowledge. By operating 24/7 emergency services and maintaining multiple regional offices, we guarantee rapid response times for critical maintenance needs. This combination of experience, certification, and client-focused innovation establishes us as a trusted partner for facility management solutions.
Services
Janitorial Services
Landscaping Maintenance
Snow Removal
Floor & Carpet Care
Construction Cleaning
Details
- Year established: 1995
Highlights and features
- 30 years of facility management expertise since 1995
- BSCAI-certified executives and ASCA-certified snow professionals
- 24/7 emergency response with rapid deployment capabilities
- Sustainable practices with green cleaning and IPM programs
- Inc. 5000 fastest-growing private companies recognition
Associations and certifications
- BSCAI
- IICRC
- ASCA
- AGC
- Washington Association of Landscape Professionals
Services
Janitorial Services
Our commercial cleaning specialists maintain pristine environments across 10 million square feet of facilities. Certified by BSCAI and utilizing LEED-compliant practices, we handle daily cleaning, medical facility sanitation, and post-construction cleanup. Our staff receives ongoing training in advanced cleaning methodologies and safety protocols to ensure consistent quality across all commercial properties.
Landscaping Maintenance
We provide comprehensive landscape solutions including irrigation systems, hardscaping, and seasonal plantings. Certified by Washington Association of Landscape Professionals, our team implements sustainable practices using organic fertilizers and integrated pest management. Services include turf maintenance, ornamental plant care, and snow-free walkway management for commercial properties.
Snow Removal
Our ASCA-certified snow professionals offer proactive ice management and 24/7 storm response. With the largest snow fleet in the Pacific Northwest, we provide automated anti-icing treatments and priority clearing services. Five certified snow professionals oversee operations across 500+ locations using industry-leading equipment and weather monitoring technology.
Floor & Carpet Care
IICRC-certified technicians deliver comprehensive floor care solutions including steam cleaning, carpet extraction, and hard surface maintenance. We extend flooring lifespan through scheduled stripping/waxing cycles and use eco-friendly products. Our services cover all commercial flooring types from industrial facilities to healthcare environments.
Maintenance Services
We offer complete building maintenance including electrical, plumbing, and HVAC services through licensed technicians. Our preventative maintenance programs reduce operational disruptions with monthly/bi-monthly inspections. Additional offerings include energy efficiency retrofits, painting, and parking lot sweeping to maintain facility functionality and appearance.
People
Terell Weg
President and CEO
With over 20 years at MSNW, Terell oversees daily operations and strategic direction. A Certified Building Service Executive, she previously held multiple operational roles and now leads the company's continued growth while maintaining active BSCAI board involvement.
Kristina Thayer
Director of Business Development
Leading strategic growth since 2015, Kristina brings 15+ years of facility services experience. A Certified Building Service Executive, she specializes in contract negotiation and relationship building after previous roles at Recology CleanScapes and ABM Industries.
Wyatt Keoski
Whatcom/Everett Branch Manager
With a decade in landscaping and agricultural business degree, Wyatt manages regional operations. A BSCAI Registered Building Service Manager and Certified Snow Professional, he oversees facility services across the northern Puget Sound region.
Megan Pen
Director of Finance
Managing financial operations, Megan ensures fiscal responsibility across MSNW's expanding services. With extensive accounting experience in commercial services, she maintains financial controls for the 250+ employee organization.
Devin Jones
Director of Janitorial Operations
Overseeing daily cleaning operations, Devin manages quality control across all service lines. With deep expertise in commercial janitorial systems, he implements training programs and operational standards for the company's largest service division.
Questions
What facility services does MSNW offer?
We provide janitorial, landscaping, snow removal, floor care, and building maintenance services across commercial properties.
Are your services available outside regular business hours?
Yes, our 24/7 emergency team responds to critical maintenance needs after hours and during weekends.
Do you service residential properties?
No, our services focus exclusively on commercial, industrial, and institutional facilities.
What certifications does MSNW hold?
We maintain BSCAI, IICRC, ASCA, and AGC certifications with multiple certified professionals on staff.
How do you handle sustainability?
Through green cleaning products, integrated pest management, and energy-efficient maintenance practices across all services.
What geographic areas do you cover?
We serve all of Washington, Oregon, and Idaho with multiple regional branch locations.
