Business Details
37 Years
experience
Emergency
services
Licensed Master Plumber Services in Alexandria VA
Established in 1989, Kramer & Sons is a family-owned and operated business serving Alexandria and Northern Virginia. Our team of licensed master plumbers and gas fitters specializes in residential plumbing and gas line solutions, including emergency repairs, water heater installations, and sewer line services. With over 35 years of experience, we prioritize customer satisfaction through transparent pricing, same-day service, and a 100% satisfaction guarantee. Our technicians are trained to address both immediate issues and long-term prevention, ensuring efficient and durable solutions.As an A+ rated BBB business, we maintain a commitment to excellence through one-year warranties on parts and labor, free estimates for large jobs, and 24/7 availability for urgent needs. Our reputation for punctuality, professionalism, and technical expertise has earned us over 15,000 satisfied customers and 2,000 annual service calls. We take pride in training future industry leaders while maintaining the highest standards of safety and code compliance for every project.
Services
Drain Cleaning
Water Heater Installation
Gas Line Services
Sewer Line Repair
Sump Pump Installation
Emergency Plumbing
Kitchen/Bath Plumbing
Leak Detection
Repiping
Garbage Disposal Repair
Details
- Year established: 1989
Highlights and features
- 36 years of experience serving Northern Virginia since 1989
- A+ BBB rating with verified customer reviews
- 100% satisfaction guarantee on all services
- Licensed and insured master plumbers and gas fitters
- Free estimates available for large plumbing projects
Associations and certifications
- BBB
What people say
Excellent service
Very responsive
100% Satisfaction Guaranteed
Spotless work area
Transparent billing
Services
Drain Cleaning
Our professional drain cleaning services address clogged sinks, tubs, and sewer lines using advanced equipment. Technicians employ hydro-jetting and video inspection technology to remove blockages and prevent future issues. This service maintains optimal drainage performance for residential and commercial properties.
Water Heater Installation
We install and repair both tank and tankless water heating systems. Our technicians specialize in energy-efficient models that provide continuous hot water supply while reducing utility costs for homeowners.
Gas Line Services
Our licensed gas fitters handle installation, repair, and maintenance of natural gas lines. Services include appliance hookups, leak detection, and code-compliant system upgrades for residential and commercial properties.
Sewer Line Repair
We diagnose and repair sewer line issues using trenchless technology and traditional methods. Our services include video pipe inspection, root removal, and complete line replacement to prevent backups and water damage.
Emergency Plumbing
Available 24/7 for urgent plumbing crises, our emergency service addresses burst pipes, gas leaks, and major water damage situations. Technicians respond promptly with specialized equipment to minimize property damage.
People
Seth Kramer
President
Licensed master plumber and gas fitter who purchased the company in 2012. Trained five employees who later started their own plumbing businesses. Manages daily operations and strategic direction.
Julio Romero
Senior Technician
Master plumber with 35+ years of experience since joining in 1989. Provides technical expertise and mentorship to junior technicians while handling complex service calls.
Holly Hoffstot
Office Administrator
Manages customer service operations and appointment scheduling. Ensures smooth communication between clients and technicians while maintaining office efficiency.
Pam Kramer
Administrative Assistant
Co-founder providing part-time administrative support. Handles billing inquiries and maintains customer records with attention to detail developed over 35+ years.
Marty Kramer
Founder Emeritus
Co-founder who established the company in 1989. Provided technical leadership during early growth years before transitioning to retirement in 2012.
Questions
What plumbing services do you offer in Alexandria?
We provide full-service plumbing including drain cleaning, water heater installation, sewer line repair, gas line services, sump pump installation, and emergency plumbing repairs.
Are your plumbers licensed and insured?
Yes, all our technicians are licensed master plumbers and gas fitters with full insurance coverage for every service call.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, gas leaks, and major water damage prevention.
What warranties do you provide?
We offer a one-year warranty on all parts and labor, and a 30-day warranty on drain cleaning services.
How do you handle pricing transparency?
We use a flat-rate pricing system with no hidden fees. You receive a detailed estimate before any work begins.
Can you service commercial properties?
While we specialize in residential plumbing, we also provide select commercial plumbing and gas services for small businesses.
Reviews (2)
Bonnie Whyte
Oct 03, 2017
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Needed instructions on how to best select and install new kitchen faucet. We then got just the right one and had it installed right away. Works.
Dave Jonas
Sep 12, 2017
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Superb service by well trained professionals. Reasonable prices, courteous treatment, and prompt response. They are totally honest. We have called on.
