Business Details
44 Years
experience
Emergency
services
Trusted HVAC Services in Raleigh, NC
Carter Heating and Air has been a trusted provider of HVAC services since 1982, rooted in a legacy of integrity and customer-focused solutions. Founded by Randy Carter after learning the trade from his uncle and mentor Jake Williamson, the company has grown under current owner James Britt while maintaining its core values of honesty, reliability, and fair pricing. Serving Raleigh, Cary, Garner, Johnston County, and the broader Research Triangle Area, we specialize in AC repair, heating services, furnace installation, and HVAC replacements. Our Rheem Pro Partner status and Mechanical License Number 37240 reflect our commitment to quality and industry standards. With over four decades of experience, our certified technicians deliver precise diagnostics, energy-efficient solutions, and personalized service for residential and commercial clients.We prioritize preventative maintenance through our Comfort Guard Protection Plan, ensuring year-round comfort with priority scheduling and discounted repairs. Customer satisfaction is central to our approach, evidenced by decades of loyalty and positive feedback highlighting our punctuality, expertise, and transparent communication. From emergency repairs to system upgrades, we combine advanced tools with a family-oriented ethos to address every client's unique needs. Our dedication to community, paired with partnerships like Synchrony financing, makes high-quality HVAC services accessible and stress-free. Choosing Carter Heating and Air means partnering with a team that treats every customer like family, prioritizing your comfort above all else.
Services
AC Repair and Service
Heat Pump Installation
Heating Repair
Furnace Installation
HVAC Replacements
Maintenance Plans
Emergency Services
Financing Options
Details
- Year established: 1982
Highlights and features
- Certified technicians with decades of hands-on HVAC experience
- Rheem Pro Partner status ensuring premium equipment and training
- Serving Raleigh, Durham, and Chapel Hill areas for over 40 years
- Comfort Guard Protection Plan prevents costly HVAC breakdowns
- Transparent pricing with no upselling during service calls
Associations and certifications
- Rheem Pro Partner
- Mechanical License Number 37240
What people say
Excellent job explaining issues
Professional and on time
Quick turnaround for replacements
Courteous and knowledgeable technicians
No upselling attempts
Services
AC Repair and Service
Our licensed technicians provide fast AC repair across Raleigh and surrounding communities, addressing refrigerant leaks, thermostat issues, and system malfunctions. We use advanced diagnostics to fix problems efficiently, ensuring your cooling system runs smoothly through North Carolina summers. Emergency services restore comfort without unnecessary delays or costs.
HVAC Unit Replacements
We replace outdated HVAC systems with energy-efficient models that lower utility bills and improve indoor air quality. Our team handles residential and commercial replacements, including furnaces, heat pumps, and rooftop units. Expert installation ensures optimal performance while our financing options make upgrades budget-friendly for homeowners and businesses.
Furnace Installation
Professional furnace and air handler installations ensure reliable winter heating for homes and offices. We assess fuel options, space requirements, and efficiency needs to recommend ideal systems. From new construction to renovations, our precise installations meet manufacturer specifications and local building codes for long-term performance.
Maintenance Plans
The Comfort Guard Protection Plan prevents breakdowns with twice-yearly tune-ups and priority service scheduling. Members receive discounted repairs and flexible payment options to maintain HVAC efficiency year-round. Regular maintenance extends system lifespan while reducing emergency repair risks during extreme weather.
Heat Pump Installation
We install high-efficiency heat pumps that provide both heating and cooling solutions. Our technicians optimize system sizing and setup for North Carolina's climate, ensuring energy savings and consistent comfort. Hybrid systems integrate with existing heating equipment for maximum efficiency during seasonal transitions.
Questions
What HVAC services do you offer?
We provide AC repair, furnace installation, heat pump services, HVAC replacements, and maintenance plans for residential and commercial clients in the Research Triangle Area.
Do you offer emergency HVAC repair?
Yes, we provide emergency heating and cooling repairs in Raleigh, Durham, and Chapel Hill with prompt response times during critical temperature extremes.
Are financing options available?
We partner with Synchrony to offer flexible financing plans for HVAC installations and replacements, allowing customers to upgrade comfort systems with manageable monthly payments.
What areas do you serve?
We serve Raleigh, Cary, Garner, Johnston County, Durham, Chapel Hill, and surrounding areas in North Carolina for all HVAC needs.
How can I schedule service?
Call (919) 772-4456 or use our online form to schedule HVAC service, request quotes, or enroll in our Comfort Guard Protection Plan.
Do you offer maintenance plans?
Our Comfort Guard Protection Plan includes biannual tune-ups, priority service scheduling, and repair discounts to maintain HVAC efficiency and prevent unexpected breakdowns.