Business Details
49 Years
experience
Emergency
services
Trusted Fire & Security Systems Provider in Northern California
Since 1977, Hue & Cry has been Northern California's trusted provider of advanced fire protection and security solutions. Our team of NICET-certified professionals combines decades of experience with cutting-edge technology to deliver code-compliant fire detection systems, sprinkler services, and integrated security solutions. We prioritize reliability through 24/7 emergency response, preventive maintenance programs, and UL-certified monitoring services that meet the unique needs of residential and commercial clients. Our engineering expertise ensures custom smoke control and fire alarm system designs that align with evolving safety standards.As a family-owned business, we maintain personal relationships with clients while offering the technical capabilities of national providers. Our commitment to innovation drives us to implement only proven, effective technologies that protect lives and assets. Through rigorous documentation and on-time service delivery, we ensure clients maintain compliance and operational continuity. Our values of wisdom, innovation, and reliability guide every project, from single-door access control to enterprise-wide security systems.
Services
Fire Detection Systems
Fire Sprinklers
Security Systems
Access Control
24/7 Monitoring
Smoke Control Design
System Inspections
Emergency Repairs
Camera Systems
Fire Pump Services
Details
- Year established: 1977
Highlights and features
- We offer 24/7 emergency fire sprinkler repair services
- Our team includes NICET-certified fire protection professionals
- We provide code-compliant solutions for all building types
- We offer affordable preventive maintenance programs with budget planning
- Family-owned business with personalized client relationships
Associations and certifications
- NICET
- UL
Services
Fire Detection Systems
We design and install customized fire detection systems for commercial and residential properties. Our NICET-certified engineers select code-compliant equipment from multiple manufacturers to meet specific project requirements. Systems include smoke detectors, heat sensors, manual pull stations, and integrated notification devices.
Fire Sprinkler Systems
Our comprehensive sprinkler services include system installation, repair, testing, and preventive maintenance. We offer 24/7 emergency repair, corrosion management programs, and component replacement planning. All work meets NFPA standards and local fire codes.
Security Systems
We provide custom security solutions featuring zoned systems with remote access, backup power supplies, and unique user passcodes. Our systems integrate with access control and fire safety equipment while offering compatibility with existing installations from other providers.
24/7 Monitoring
Our UL-certified monitoring center provides continuous supervision of fire and security systems using cellular, radio, and phone line technologies. We offer real-time alerts, emergency response coordination, and documentation for insurance purposes.
Access Control
We implement scalable access control solutions from single-door systems to enterprise-wide networks. Our offerings include card readers, biometric scanners, visitor management integration, and code-compliant fire alarm system coordination.
Questions
What fire protection services do you offer?
We provide fire detection systems, sprinkler installation/maintenance, smoke control design, fire pump services, and 24/7 emergency repairs.
Do you provide security system monitoring?
Yes, our UL-certified monitoring center offers 24/7 fire and security system supervision with cellular/phone line redundancy.
Are your technicians certified?
All fire protection technicians are NICET-certified with specialized training in fire alarm systems and suppression equipment.
Do you service existing systems?
We repair and maintain most fire sprinkler and security systems regardless of original installer, including weekend service options.
What areas do you serve?
We serve all Northern California locations from our offices in Anderson, Hayward, and Sacramento.
Do you offer preventive maintenance?
Yes, we provide scheduled inspections, corrosion management programs, and preventive maintenance contracts with budget planning.
Reviews (2)
Jordan Valenzuela
Sep 29, 2015
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They provided me with a friendly and informative tour of their headquarters. Hue & Cry seems very organized and like they genuinely care about the individuals they help keep safe through their alarms. This well-establishe d business works hard to protect locals and they are even spreading their reaches even further now. Thanks for the wonderful hospitality and your knowledge!
Brenda Wilson
Jul 17, 2014
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I would give them Zero Stars if I could. I am so disappointed in every aspect of this company. When we were looking to change alarm companies, we chose Hue & Cry because they were a small, family owned, and a local company. I would have been better off with a large, corporate company. I think the service would have been better. Some of their fire technicians are unreliable, unprofessional, rude and sarcastic.
When you complain about this or ask that they not return, your request is ignored. Once you complain, you do not received any feed back from management, it is as if you don't exist. It can take up to 2 weeks for a call to be returned, if it is returned. Appointments are cancelled by them and the customer is not even informed. If a technician is late, they do not pay you $100.00 like they advertise. Speaking to someone with authority, management, is virtually impossible.
I find it interesting that they only post positive reviews on their web page as if all is good. Based on my experience with Hue & Cry, I would not recommend them to anyone. I truly hope that they read this and fix the issues that they actually have and not believe all the positives that they receive.
When you complain about this or ask that they not return, your request is ignored. Once you complain, you do not received any feed back from management, it is as if you don't exist. It can take up to 2 weeks for a call to be returned, if it is returned. Appointments are cancelled by them and the customer is not even informed. If a technician is late, they do not pay you $100.00 like they advertise. Speaking to someone with authority, management, is virtually impossible.
I find it interesting that they only post positive reviews on their web page as if all is good. Based on my experience with Hue & Cry, I would not recommend them to anyone. I truly hope that they read this and fix the issues that they actually have and not believe all the positives that they receive.
