Business Details
14 Years
experience
Emergency
services
Trusted Damage Restoration Services in Asheville, NC
Secure Restoration has been a trusted name in the damage restoration industry since 2012. Our company specializes in water damage restoration, fire damage repair, mold remediation, biohazard cleanup, and comprehensive renovation services across Western North Carolina, Northern South Carolina, Alabama, and Florida. Accredited by the Better Business Bureau with an A+ rating, we hold IICRC certification and maintain licensure in multiple states to ensure compliance with industry standards. Our team of highly trained professionals provides 24/7 emergency response with a commitment to rapid, reliable service that minimizes property damage and expedites recovery. With over 12 years of combined experience, we work closely with insurance providers to streamline claims processes while delivering free damage assessments and transparent communication.Our approach combines advanced mitigation techniques with permanent solutions for both residential and commercial clients, addressing water extraction, structural drying, mold prevention, and complete reconstruction. We prioritize client satisfaction through proactive service, technical expertise, and adherence to ANSI/IICRC S500 standards. Our multi-state licensing and specialized equipment enable us to handle complex restoration projects efficiently, ensuring properties are restored to pre-damage conditions with minimal disruption.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Biohazard Cleanup
Sewage Cleaning
Air Duct Cleaning
Crawl Space Encapsulation
Basement Waterproofing
Details
- Year established: 2012
Highlights and features
- We are Better Business Bureau A+ rated with 12+ years of industry experience
- Our team holds IICRC certification for professional restoration standards
- We offer 24/7 emergency response with 60-minute arrival guarantees
- We work with all major insurance providers to simplify claims processes
- Our services follow ANSI/IICRC S500 industry-standard restoration protocols
Associations and certifications
- Better Business Bureau
- IICRC
Services
Water Damage Restoration
Our water damage restoration service addresses all aspects from extraction to complete restoration. We respond 24/7 within 60 minutes, using industrial equipment to remove water and dry structures. Our technicians document damage for insurance claims while preventing mold growth through immediate moisture control and structural drying.
Fire Damage Restoration
Fire damage restoration includes content cleaning, odor removal, and structural repairs. Our team uses specialized equipment to remove soot and smoke residues while implementing temporary protection measures. We follow industry standards for deodorization and full reconstruction, working directly with insurance adjusters to expedite recovery.
Mold Remediation
Our mold remediation service includes source identification, containment, and complete mold removal. Certified technicians use HEPA filtration and antifungal treatments to eliminate spores while addressing moisture problems. We perform post-remediation testing to ensure safe environments and prevent future growth in residential and commercial properties.
Biohazard Cleanup
Biohazard cleanup requires specialized safety protocols for bloodborne pathogens. Our technicians use OSHA-compliant methods to disinfect contaminated areas after crimes, accidents, or unattended deaths. We provide compassionate service while following strict decontamination procedures and disposal regulations for complete restoration.
Crawl Space Encapsulation
Crawl space encapsulation involves installing 20mil vapor barriers to control moisture. Our process includes sealing vents, insulating walls, and installing dehumidifiers for energy efficiency. This prevents mold growth and structural damage while improving indoor air quality through proper moisture management techniques.
Questions
What emergency services do you offer?
We provide 24/7 emergency restoration with 60-minute response times for water damage, fire damage, and mold emergencies across the Southeast.
Are your technicians certified?
Our team holds IICRC certification for water damage restoration, fire cleaning, and mold remediation following ANSI industry standards.
Do you work with insurance companies?
We coordinate directly with all major insurance providers to process claims efficiently, providing documentation for water, fire, and mold damage situations.
How quickly can you respond to emergencies?
Our emergency dispatch guarantees arrival within 60 minutes for immediate water extraction, fire damage control, and mold prevention services.
What areas do you serve?
We service Western North Carolina including Asheville, Hendersonville, and Brevard; Northern South Carolina including Greenville; plus select areas in Alabama and Florida.
What payment options are available?
We accept major credit cards, insurance payments, and offer financing options for larger restoration projects with approved credit.
Reviews (3)
William J. Mahoney
Mar 11, 2017
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Greatly helped us when our home was hit by lightning and major fire. Zach was there the day after, and his team immediately began the remediation/ restoration work necessary to preserve the unburnt portions, and ensure the integrity of the rest of the home. Very helpful in understanding the various codes re rebuild, claim procedures, and most importantly how to avoid mold conditions as quickly as possible.
Multiple teams were engaged to address all of our personal belongings helping us save time and concern. Responded very quickly whenever a concern came up, such as re-tarp of roof during recent hurricane. A great relief to us through the initial and rebuild stages. Highly recommend. You may contact others, but this is the one to do business with.
Multiple teams were engaged to address all of our personal belongings helping us save time and concern. Responded very quickly whenever a concern came up, such as re-tarp of roof during recent hurricane. A great relief to us through the initial and rebuild stages. Highly recommend. You may contact others, but this is the one to do business with.
Kevin Sharkey
Oct 17, 2016
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As a contractor that works with them I was impressed with their professionalism and quality. We refer them and never have an upset customer. That means a lot when people are stressed!
Scott Siegel
Oct 17, 2016
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Fair, honest and does the work correct according to code the first time and on time. My first choice without question.
