Business Details
Emergency
services
Professional Carpet & Upholstery Cleaning in Asheville, NC
Steam Master Carpet & Upholstery Cleaning has been a trusted name in the cleaning industry for over 27 years, serving the Greater Asheville area and surrounding counties. As a family-owned and operated business, we prioritize neighborly customer service and employ IICRC-certified technicians who undergo rigorous training, including one year of on-the-job experience. Our commitment to quality is evident in our use of advanced truck-mounted equipment and environmentally conscious methods, ensuring thorough cleaning and rapid response times for emergencies.We stand behind our work with a satisfaction guarantee, offering free re-cleaning within 30 days of service. Approved by insurance companies and equipped to handle both residential and commercial needs, our team delivers reliable solutions for carpet cleaning, water damage restoration, mold remediation, and more. With a fleet of 10 fully equipped vehicles, we provide prompt service across Western North Carolina, maintaining transparency with upfront pricing and no hidden fees.
Services
Commercial Carpet Cleaning
Residential Carpet Cleaning
Emergency Water Damage
Fire Restoration
Mold Remediation
Tile Grout Cleaning
Upholstery Cleaning
Property Cleanup
Rug Cleaning
Floor Refinishing
Highlights and features
- 27 years of experience serving Western North Carolina
- IICRC-certified technicians with 1 year on-the-job training
- Satisfaction guarantee with free re-cleaning within 30 days
- 24/7 emergency water damage and fire restoration services
- Locally owned and operated with rapid response times
Associations and certifications
- IICRC
What people say
Thorough and reasonably priced
Great service
Timely, professional
Spotless results
Loyal customer
Services
Commercial Carpet Cleaning
Our commercial carpet cleaning uses hot water extraction to remove deep-seated dirt and allergens from office spaces. IICRC-certified technicians employ truck-mounted equipment for efficient cleaning, ensuring minimal downtime for businesses. Environmentally friendly solutions protect both carpets and occupants.
Emergency Water Damage
Available 24/7 for urgent water damage situations, our team uses infrared cameras and industrial dryers to extract water and prevent mold growth. IICRC-certified processes restore properties to pre-loss condition efficiently and safely.
Mold Remediation
Following IICRC S520 standards, we address mold contamination through HEPA vacuuming and targeted cleaning. Porous materials are discarded while semi-porous surfaces undergo abrasive treatment, ensuring complete remediation and preventing future growth.
Upholstery Cleaning
Specializing in fabric and leather upholstery, our steam cleaning process removes stains and allergens without damaging materials. Technicians use pH-balanced solutions to preserve fabric integrity while restoring furniture appearance.
Tile Grout Cleaning
High-pressure tools clean grout lines and natural stone surfaces, removing embedded dirt and bacteria. Penetrating sealers protect against future stains while maintaining the aesthetic appeal of tile flooring in residential and commercial spaces.
Questions
What areas do you service?
We serve Asheville, Hendersonville, Haywood, and surrounding areas in Western North Carolina.
Are your technicians certified?
All technicians are IICRC-certified with specialized training in water damage, mold remediation, and carpet cleaning.
Do you offer emergency services?
Yes, we provide 24/7 emergency response for water damage, fire restoration, and mold issues.
What cleaning methods do you use?
We primarily use hot water extraction (steam cleaning) and eco-friendly solutions for optimal cleaning results.
Do you guarantee your work?
We offer a 30-day satisfaction guarantee for all cleaning services performed.
How often should carpets be cleaned?
Experts recommend professional carpet cleaning every 12 months to maintain appearance and indoor air quality.
