Business Details
36 Years
experience
Emergency
services
Trusted HVAC Repair & Installation Services in Dacula, GA
Hixon Heating & Air Conditioning has been a trusted provider of HVAC solutions in Gwinnett, Hall, Walton, and Barrow counties since 1990. With over 33 years of experience, we specialize in heating and air conditioning installation, repair, and replacement, serving residential and commercial clients with licensed, insured professionals. Our commitment to quality is reflected in our 1-year parts warranty and 90-day labor warranty for repairs, along with a 3-year labor warranty for equipment installations. We pride ourselves on fast response times, energy-saving expertise, and personalized service, ensuring customer satisfaction through transparent communication and guaranteed results.As a BBB-accredited business since 1993, we maintain a legacy of trust, demonstrated by our 5-star reviews and repeat clientele. Our team, led by owner Richard Hixon, prioritizes innovative problem-solving and meticulous attention to detail, offering 24/7 emergency services to address urgent HVAC needs. From diagnosing complex system issues to implementing efficient replacements, we combine technical proficiency with a customer-first approach to deliver reliable comfort year-round.
Services
HVAC System Repair
HVAC System Replacement
Air Conditioning Repair
Heating Repair
Emergency HVAC Services
Details
- Year established: 1990
Highlights and features
- Over 30 years of HVAC expertise in Gwinnett County
- 24-hour emergency service available 7 days a week
- BBB-accredited with 5-star customer reviews
- 10% price match guarantee on comparable systems
- Comprehensive warranties on parts and labor
Associations and certifications
- Better Business Bureau (BBB)
What people say
Trustworthy bunch of workers
Great service
Knowledgeable
Responsive
Exceeded expectations
Services
HVAC System Repair
Our expert technicians diagnose and fix HVAC issues like malfunctioning thermostats, leaking ductwork, and broken compressors. We provide fast, reliable repairs with a 1-year parts warranty and 90-day labor warranty. Our team ensures systems run efficiently year-round, minimizing energy costs and restoring home comfort.
HVAC System Replacement
We help customers select energy-efficient HVAC systems tailored to their home's needs. Professional installation includes system start-up testing, old system removal, and a 3-year labor warranty. Our certified technicians ensure optimal performance, providing long-term savings and consistent heating/cooling.
Air Conditioning Repair
From minor leaks to major breakdowns, our technicians repair all AC issues promptly. We service all major brands and offer 24/7 emergency support. Customers receive clear explanations of repairs and energy-saving tips to prevent future problems.
Heating Repair
We provide comprehensive heating repairs for winter comfort, addressing furnace, boiler, and heat pump issues. Our team ensures safe, efficient operation with same-day diagnostics and guaranteed satisfaction through our repair warranties.
Emergency HVAC Services
Available 24 hours a day, our emergency team responds within 24 hours for urgent HVAC failures. We prioritize rapid diagnosis and repairs for critical systems, ensuring minimal disruption to home comfort during extreme weather.
People
Richard Hixon
Owner
Richard Hixon, owner of Hixon Heating & Air Conditioning, has over 30 years of HVAC experience. He personally oversees installations and repairs, ensuring quality workmanship. Known for his hands-on approach and customer-centric philosophy, he maintains direct communication with clients.
Mitch
Lead Technician
Mitch, a senior technician with 20+ years at Hixon, specializes in HVAC diagnostics and repairs. Customers praise his professionalism, clear explanations, and prompt service. He provides expert advice on system maintenance and energy efficiency.
Kevin
Installation Specialist
Kevin, an experienced installation specialist, excels in complex HVAC setups. He is recognized for innovative problem-solving, such as custom ductwork solutions. His attention to detail ensures clean, efficient installations with minimal home disruption.
Questions
What HVAC services do you offer?
We provide HVAC repair, replacement, maintenance, and 24/7 emergency services. This includes air conditioning, heating systems, and energy efficiency consultations.
Do you offer warranties on your work?
Yes, we provide a 1-year parts warranty and 90-day labor warranty for repairs, plus a 3-year labor warranty on equipment installations.
Are you available for emergency service?
Yes, our team offers 24/7 emergency HVAC service with technicians available within 24 hours of your call.
What areas do you serve?
We serve Gwinnett, Hall, Walton, and Barrow counties in Georgia, including Dacula and surrounding communities.
How can I get a price match guarantee?
Bring us a written estimate from another HVAC provider, and we'll beat it by 10% on comparable systems and services.
Are you BBB accredited?
Yes, we've been BBB accredited since 1993 with an A+ rating, reflecting our commitment to ethical business practices and customer satisfaction.
Reviews (2)
Keith Cowart
Aug 16, 2017
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I have used Hixon many times and always received excellent service and fair pricing. Always honest with their assessment and never have suggested more than I needed.
Chip Hill
Sep 17, 2016
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I have used Hixon for the past 15 years. Great service, fair prices, honest and reliable. They have saved me hundreds of dollars on repairs. I highly recommend this company. Their phone number is on my thermostat. Just had to have a servive call this week. 20 minute arrival! Thank You Hixon and feel free to use me as a reference any time. Chip Hill, Lawrenceville
