Business Details
50+ Years
experience
Emergency
services
Your Trusted Plumbing Partner in East Rochester, NY
Penfield Plumbing has been a trusted name in the plumbing industry since 1962, proudly operating as a third-generation family-owned business. Our reputation for quality workmanship and customer satisfaction has driven our organic growth through repeat clients. We specialize in residential and commercial plumbing services, including new construction, remodeling, and emergency repairs. Our team of licensed professionals delivers efficiency and expertise from initial consultation to project completion, adhering to New York State code requirements.We maintain strong relationships with local building inspectors to ensure proper permitting and inspections. Our focus on specialized construction markets allows us to build deep expertise and better serve client needs. Customer testimonials consistently highlight our reliability, competitive pricing, and exceptional service. We offer upfront pricing with no-obligation quotes and maintain full insurance coverage for client peace of mind. Our commitment to excellence has earned us recognition as one of Rochester's most respected plumbing contractors.
Services
Residential Plumbing
Commercial Plumbing
Emergency Repairs
New Construction
Remodeling Services
Fixture Installation
Septic System Work
Sewage Pump Repair
Plumbing Inspections
Permit Coordination
Details
- Year established: 1962
Highlights and features
- We offer over 60 years of plumbing experience in the Rochester area
- Our team consists of licensed and insured plumbing professionals
- We provide no-obligation upfront pricing for all services
- We maintain a 3rd generation family-owned tradition of excellence
- Our reputation is built on repeat clients and customer satisfaction
What people say
Exceeded my expectations
Spotless work area
Affordable prices
Highly recommend
Polite and professional
Services
Residential Plumbing
Penfield Plumbing provides comprehensive residential plumbing services including new construction, remodeling, and emergency repairs. Our licensed technicians handle everything from fixture installation to complex system diagnostics. We offer upfront pricing and no-obligation quotes for all residential plumbing projects.
Commercial Plumbing
We deliver specialized commercial plumbing solutions for projects ranging from $5,000 to over $1 million. Our services include hard bids, design-build options, and BIM coordination. Our experienced team ensures timely completion of commercial plumbing projects while maintaining code compliance.
Emergency Repairs
Penfield Plumbing offers emergency plumbing services with a dedicated service line (585-381-5560). Our technicians respond promptly to urgent issues like leaks, clogs, and system failures. We've demonstrated our commitment through after-hours service, including late-night septic tank repairs for satisfied customers.
New Construction
We specialize in new construction plumbing for residential and commercial properties. Our services include free initial consultations, on-site supervision, and professional fixture consultations. We coordinate with builders to ensure proper plumbing installation from project start to final inspection.
Remodeling Services
Penfield Plumbing offers remodeling services for kitchens, bathrooms, and whole-house updates. We handle everything from replacing valves and water heaters to complete system overhauls. Our team provides competitive pricing and leaves work areas spotless after completing remodeling projects.
Questions
What plumbing services do you offer?
We provide residential and commercial plumbing services including new construction, remodeling, emergency repairs, fixture installation, and septic system work.
Do you offer emergency plumbing services?
Yes, we offer emergency plumbing services with a dedicated line at 585-381-5560 for urgent issues outside regular business hours.
What areas do you serve?
We primarily serve Rochester and East Rochester, NY, with over 60 years of experience meeting local plumbing needs.
Are your plumbers licensed and insured?
Yes, all our plumbers are licensed professionals, and we maintain full insurance coverage for all our plumbing services.
Do you provide upfront pricing?
Yes, we offer no-obligation upfront pricing for all services with clear quotes before any work begins.
How can I schedule plumbing service?
Call our main line at 585-381-5650 during regular business hours (8am-5pm Mon-Fri) or contact our service department directly.
Reviews (4)
Lady G.
Oct 27, 2022
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Amazing service. The gave us a quote the same day we called and was able to,come back the next day to install. They had some installation issues ( not their fault, old house) so they changed the gas water heater to a electric one sane day, ran the electrical lines as well. They had open communication and excellent techs.
Lois V.
Sep 22, 2022
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verified one outside hose bib is not in need of replacement, replaced another changing out some galvanized pipe, worked a day early because an opening became available
Jamy B.
Jan 22, 2021
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Very friendly staff when I called, appointment was within the week. The tech that came out was very nice and helpful. I'm very big on personality and how people speak to me when they come to my home and fix things and the serviceman I have was great. I will definitely call them again for any plumbing need. Recommended
Jane D.
Jun 08, 2019
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We had a emergency with our plumbing the other night. I contacted their emergency call number and received a call back from Jess who was on call. He arrived at 9 pm and worked on the problem until 1:30 am. He couldn't resolve it that night so he came back the next day with a different piece of equipment and another worker. Within a half hour they had it resolved. I would recommend this company for your plumbing needs. Guys thanks for your help!!
